Alexandra Vurgaropulos
Tyngsboro
Summary
Highly motivated Victoria's Secret Sales Associate with extensive customer service experience. Consistently recognized for sales performance and excellence in customer service, looking to maintain a full-time position.
Overview
5
5
years of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
12.2023 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Built relationships with customers to encourage repeat business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Server
Bahama Breeze
05.2023 - 10.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneosly
Barista
Starbucks
01.2020 - 11.2022
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Followed exact recipes for mixing and preparing beverage and food items.
Education
Master of Health Administration -
Middlesex Community College
Lowell, MA05-2026
High School Diploma -
Florence High School
Florence, AL05-2021
Skills
- Customer Service
- Upselling
- Time Management
- Multi-tasking
- Listening Skills
- Problem Solving
- Punctual
- Friendly and outgoing
Timeline
Sales Associate
Victoria's Secret & PINK
12.2023 - Current
Server
Bahama Breeze
05.2023 - 10.2023
Barista
Starbucks
01.2020 - 11.2022
Master of Health Administration -
Middlesex Community College
High School Diploma -
Florence High School
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