Alexandra Wood
Boxford
Summary
Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
7
7
years of professional experience
Work History
Patient Coordinator
North Shore Pediatric Dental Associates - Dr Lisa Campanella
Beverly
08.2024 - Current
- Scheduled patient appointments and managed daily clinic operations.
- Assisted patients with insurance inquiries and billing questions.
- Managed electronic health records using practice management software.
- Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
- Ensured all paperwork related to patient care was completed accurately and timely.
- Mentored new hires, including explaining office policies, procedures, and practices.
- Obtained insurance from patients, verified, and updated in patient accounts.
- Transferring records securely, complying with HIPAA regulations.
District Manager, Patient Coordinator
Intrin Dental Group
Ipswich
12.2023 - Current
- Assisted in scheduling appointments for new and current patients, ensuring that all relevant information was collected and entered into the patient database accurately.
- Performed administrative tasks such as filing documents, entering data into the system, and preparing letters or reports for five offices.
- Collaborated closely with clinical staff members to ensure that all necessary documents were obtained prior to treatment being rendered.
- Greeted and checked in patients, verifying insurance information and collecting co-pays.
- Coordinated with senior day care and living facilities to organize and schedule outreach programs to provide free oral cancer screenings.
Property Manager
Self Employed
New Bern
08.2019 - 10.2021
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Collected monthly assessments, rental fees, deposits and payments.
Education
High School Diploma -
West Bridgewater Junior/Senior
West Bridgewater, MA05-2006
Skills
- Office management
- Data entry
- Administrative support
- Scheduling
- Meticulous and organized
- Proficent in EagleSoft, Ortho Edge 2, Curve, Weave, Vyne and Dental Intel
Timeline
Patient Coordinator
North Shore Pediatric Dental Associates - Dr Lisa Campanella
08.2024 - Current
District Manager, Patient Coordinator
Intrin Dental Group
12.2023 - Current
Property Manager
Self Employed
08.2019 - 10.2021
High School Diploma -
West Bridgewater Junior/Senior