Alexandra Woodford

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Preformed time management and prioritization to my tables and support staff needing assistance
• Worked with POS systems
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Developed a strong rapport and relationships with owners, managers, coworkers and customers
• Able to problem solve in teams and collaboration

• Involved conflicts of customer satisfaction that needed immediate resolution.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Immediately addressing customers upon arrival for best and accurate questions and answers.
• Delegated tasks to other hosts and support staff
• Trained new comers for the job
• Worked with multiple POS systems and computers

Started with carryout and moved up to serving. Had to collaborate with team members to provide best customer service for leading satisfaction in customers.