Alexandria James
West Wareham
Summary
Motivated and reliable worker well rounded in customer service, with strong communication skills and the ability to thrive in fast paced environments. An adaptable team player with a positive attitude.
Overview
5
5
years of professional experience
2026
2026
years of post-secondary education
Work History
Assistant Retail Manager
Water Wizz of Cape Cod
Wareham
05.2025 - Current
- Assisted in daily operations to maintain customer satisfaction and store efficiency.
- Managed inventory levels to ensure product availability for customers and staff.
- Trained new employees on company policies and customer service standards.
- Conducted regular audits of stockroom organization and cleanliness standards.
- Managed inventory levels to maximize sales opportunities.
- Resolved conflicts between customers, employees, or vendors in a professional manner.
- Greeted customers and offered assistance in finding needed items.
- Inspected store interior and exterior to check merchandise presentation and proper signage.
- Responded promptly to customer inquiries or complaints.
- Assisted customers with product selection based on their needs and preferences.
Marketing/Branding Manager
Water Wizz of Cape Cod
Wareham
06.2024 - Current
- Developed branding strategies to enhance customer engagement and brand recognition.
- Managed social media campaigns to promote seasonal events and attractions.
- Collaborated with design teams to create engaging marketing materials and signage.
- Oversaw brand consistency across all platforms and marketing channels.
- Coordinated promotional events to drive visitor attendance and brand loyalty.
- Conducted market research to identify trends in the amusement and water park industry.
- Drafted press releases for new products or services that highlighted their unique features in a compelling way.
- Collaborated with creative teams to produce campaigns that effectively communicated the company's message and values.
Food Runner
Towne Tavern
Wareham
12.2022 - 01.2025
- Delivered food promptly and accurately to guests at Towne Tavern.
- Assisted servers by refilling drinks and clearing tables efficiently.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Organized food orders and ensured accuracy of items served to customers.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Assisted in training new staff members on restaurant operations and procedures.
- Maintained cleanliness of dining areas and ensured proper sanitation standards.
Cashier
Water Wizz of Cape Cod
Westwego
06.2021 - 09.2023
- Processed customer transactions efficiently at popular amusement park.
- Maintained accurate cash drawer and balanced receipts daily.
- Assisted guests with inquiries about park attractions and services.
- Collaborated with team members to provide excellent customer service.
- Monitored checkout lines to reduce wait times for customers.
Education
Bachelor of Science - Criminal Justice/Sociology
Sacred Heart University
Fairfield, Connecticut, CT 08.2024 - 01.2026
Bishop Stang High School
North Dartmouth, MASkills
- Customer service
- Inventory management
- Team collaboration
- Conflict resolution
- Social media management
- Marketing strategy
- Employee training
- Research analysis
- Safe food handling
- Ordering procedures
- POS operation
- Point of sale (POS) system operations
- Cash handling
Timeline
Assistant Retail Manager
Water Wizz of Cape Cod
05.2025 - Current
Bachelor of Science - Criminal Justice/Sociology
Sacred Heart University
08.2024 - 01.2026
Marketing/Branding Manager
Water Wizz of Cape Cod
06.2024 - Current
Food Runner
Towne Tavern
12.2022 - 01.2025
Cashier
Water Wizz of Cape Cod
06.2021 - 09.2023
Bishop Stang High School