Alexandria Ramos
Worcester,MA
Summary
To obtain a position with an employer where I can utilize my skills and experience to contribute to the work environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
Worcester,MA
03.2022 - 12.2025
- Delivered food orders promptly, ensuring customer satisfaction and adherence to delivery protocols.
- Navigated efficiently using GPS technology to optimize delivery routes and reduce wait times.
- Maintained vehicle cleanliness and compliance with safety regulations to ensure safe driving conditions.
- Communicated effectively with customers regarding order status, addressing inquiries and resolving issues promptly.
Bakery Associate
Walmart
Leominster,MA
05.2021 - 01.2023
- Decorated cakes. Took customers orders on the specifics of what they wanted their cake to look like.
- Ensured compliance with food safety regulations during preparation and storage of bakery items.
- Provided exceptional customer service by addressing inquiries and fulfilling special orders promptly.
- Assisted in creating unique and visually appealing displays for special occasions and seasonal promotions.
- Operated commercial baking equipment, maintaining cleanliness and safety protocols at all times.
- Assisted in inventory management, tracking stock levels to optimize supply chain efficiency.
- Trained new associates on baking techniques and best practices for product handling.
General Manager
Coldstone Creamery
Leominster,MA
08.2017 - 06.2021
- I was responsible for hiring, training, promoting, and disciplining the Coldstone team.
- I made sure that the customers were always the teams number one priority.
- I took inventory of stock, calculated food cost, keep labor percentage within a certain percentage.
- I placed the supply order every week and checked that all products were accounted for and in good condition.
- I was responsible for making the schedule every week.
- Every other week I did payroll and emailed it to corporate.
- I kept all machinery in good working order. If anything was broken I took quotes and used the business with the lowest offer.
- Counted the registers at the end of the day, deposit that nights net cash, and fill out a spreadsheet that broke down the days sales information.
Department Manager
Burlington Coat Factory
Leominster,MA
04.2014 - 08.2017
- I was in charge of the Baby Depot and Infant Departments.
- Set up and maintain merchandise on sales floor.
- Assist customers with questions or concerns.
- Worked the register and lay away.
Education
Certificate - Massage Therapy
Salter College
West Boylston, MA04-2010
High School Diploma -
Leominster High School
Leominster, MA06-2008
Skills
- Servsafe Certified
- Cake Decorating
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Dependable and reliable
- Safe driver training
Certification
Servsafe Certified
February 2020 to September 2028
Timeline
Delivery Driver
DoorDash
03.2022 - 12.2025
Bakery Associate
Walmart
05.2021 - 01.2023
General Manager
Coldstone Creamery
08.2017 - 06.2021
Department Manager
Burlington Coat Factory
04.2014 - 08.2017
Certificate - Massage Therapy
Salter College
High School Diploma -
Leominster High School