Alexandros Gazzola
Boston
Summary
Developed strong interpersonal and organizational skills in fast-paced hospitality environment, consistently ensuring high levels of guest satisfaction. Skilled in managing reservations, resolving guest inquiries, and streamlining front desk operations. Seeking to transition into new field where these skills can drive satisfaction towards a company and being able to maintain operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Service Coordinator
Wentworth Institute of Technology
09.2025 - Current
- Coordinated guest inquiries, ensuring timely and accurate responses to enhance customer satisfaction.
- Assisted in managing reservations using property management systems, optimizing booking efficiency.
- Developed and maintained guest feedback processes to identify areas for service improvement.
- Maintained a clean and organized environment for guests and facility members.
Sales Associate
Dicks Sporing Goods
11.2023 - 09.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained knowledge of current promotions and sales to inform customers effectively.
- Collaborated with team members to restock shelves and maintain store organization.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Engineering - Electromechanical Engineering
Wentworth Institute of Technology
Boston, MA08-2029
Skills
- Critical Thinking
- Technical Proficiency
- Project Organization
- Team Motivation
- Concise Communication
- Competent
Certification
- CPR Certified, October 2025 -
Languages
English
Native or Bilingual
Greek
Professional Working
Italian
Professional Working
Timeline
Guest Service Coordinator
Wentworth Institute of Technology
09.2025 - Current
Sales Associate
Dicks Sporing Goods
11.2023 - 09.2025
Bachelor of Engineering - Electromechanical Engineering
Wentworth Institute of Technology
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