Alexandru Sirbu
South Chatham
Summary
Dynamic Head Bartender with proven expertise at Wild Goose Tavern, excelling in staff training and customer service. Enhanced patron loyalty through attentive service and advanced bartending techniques, while maintaining rigorous cash handling and inventory standards. Recognized for resolving customer complaints effectively, fostering a welcoming atmosphere that drives repeat business.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Head Bartender
Wild Goose Tavern
03.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Trained 10 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Master Degree - International Trade
State Institute of International Relations
Chisinau, Moldova05-2014
Skills
- Staff training and supervision
- Attentive service
- Strong communication skills
- Quality control standards
- Customer service
- Suggestive selling
- Fast learner
- Strong work ethic and profesionalism
Accomplishments
HVAC Training The Community School at Cape Cod Tech – Harwich, MAHVAC Fundamentals Program – 80 hours (2025)- Covered HVAC theory, refrigeration cycle, ductwork installation and testing, basic wiring,and HVAC system calculations.- Hands-on projects using copper pipe, A-Coil, ductwork fabrication and insulation.- Completed 3 job shadowing shifts (27 hours) with local HVAC companies.
Certification
Certifications
• EPA Section 608 Technician Certification
• OSHA 10-Hour Construction Safety and Health
• HVAC Fundamentals Certificate – The Community School at Cape Cod Tech–
Languages
Romanian
Russian
Native or Bilingual
English
Full Professional
Spanish
Elementary
Timeline
Head Bartender
Wild Goose Tavern
03.2023 - Current
Master Degree - International Trade
State Institute of International Relations
Similar Profiles
Mia SalzanoMia Salzano
Hostess at Wild Goose TavernHostess at Wild Goose Tavern
Bryon LairdBryon Laird
Thrift Store Clerk at The Wild Goose Vintage & Thrift StoreThrift Store Clerk at The Wild Goose Vintage & Thrift Store
Madison CoutsMadison Couts
Bartender at The Wild GooseBartender at The Wild Goose
Anne WebbAnne Webb
Mental Health & Development Intake Worker at Linck Child Youth & Family ServicesMental Health & Development Intake Worker at Linck Child Youth & Family Services
Ava MayAva May
Cashier Team Lead at Pirate Island Mini GolfCashier Team Lead at Pirate Island Mini Golf