Alexey Gromov
Swampscott
Summary
Versatile team member dedicated to business success and committed to quality and teamwork. Demonstrates a resourceful and hardworking mindset, quickly adapting to changing conditions. Eager to expand skills and advance professionally.
Overview
3
3
years of professional experience
Work History
Jersey Mikes Crew Member
Jersey Mikes
Saugus, MA
09.2025 - Current
- Provided exceptional customer service in fast-paced environment, enhancing guest satisfaction.
- Operated cash register efficiently, ensuring accurate transactions and handling of payments.
- Maintained cleanliness and organization of workstations, contributing to overall operational efficiency.
- Collaborated with team members to effectively manage inventory and stock levels during peak hours.
Dishwasher
Aramark
Jackson, Wyoming
05.2025 - 08.2025
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Informed supervisors immediately if any machine malfunctions were observed during operation.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Unloaded deliveries from vendors ensuring that all items were accounted for.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Maintained adequate levels of cleaning supplies for washing dishes.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Checked temperatures of dishwashing machines to ensure proper functioning.
- Replenished soap dispensers with detergent when necessary.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Filled out daily logs regarding temperature readings of dishwashers as required by health department regulations.
- Ensured that workstations were kept neat and tidy throughout the shift.
Main Team Member
Jersey Mike's Subs
Beverly, MA
08.2024 - 03.2025
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Greeted customers upon entering the store with friendly demeanor.
- Answered phone calls regarding inquiries about products or services.
Housekeeper
Xanterra Parks & Resorts
Gardiner, Montana
05.2024 - 07.2024
- Operated a variety of machinery and tools safely and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
- Moved heavy furniture for deep cleaning purposes.
- Used cleaning products safely according to manufacturer's instructions.
- Followed sanitation schedule and documented cleaning activities.
- Cleaned lenses with appropriate cleaning solutions.
- Managed inventory levels of linens, cleaning supplies, amenities.
- Ensured proper use of cleaning materials and equipment.
Food Runner
GBAR
Swampscott, MA
06.2023 - 08.2023
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Ensured that all orders were correct before leaving the kitchen area.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Provided assistance with clearing plates from tables after meals were completed.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Responded promptly to customer inquiries and requests for additional items or services.
Education
High School Diploma -
Swampscott High School
Swampscott, MA05-2024
Skills
- Workplace Safety
- Equipment Operation
- Cleaning
- Customer Service
- Cash Handling
- Complaint resolution
- FLUENT IN [Russian]
- Positive Attitude
- Teamwork and Collaboration
Languages
Russian
Native/ Bilingual
English
Native/ Bilingual
Timeline
Jersey Mikes Crew Member
Jersey Mikes
09.2025 - Current
Dishwasher
Aramark
05.2025 - 08.2025
Main Team Member
Jersey Mike's Subs
08.2024 - 03.2025
Housekeeper
Xanterra Parks & Resorts
05.2024 - 07.2024
Food Runner
GBAR
06.2023 - 08.2023
High School Diploma -
Swampscott High School
Education and Training
other