Dedicated and detail-oriented Orthodontic Assistant with over 10 years of customer service experience and a strong background in dental administration. Experienced in managing front desk operations, including answering calls, responding to emails, and coordinating with various insurance providers to facilitate smooth administrative processes. Known for excellent communication skills and the ability to effectively multitask in fast-paced environments. Seeking a part-time weekend position to leverage my clinical skills and administrative knowledge to contribute to a medical or dental position.
Assisted the orthodontist in placing and removing braces, confirming proper alignment and fit. Prepared patients for orthodontic procedures by taking X-rays, impressions, and photographs. Maintained accurate patient records, documenting treatment plans and progress notes. Provided chairside assistance during orthodontic procedures, anticipating the orthodontist’s needs. Educated patients on oral hygiene practices tailored to their orthodontic treatment. Performed sterilization and disinfection protocols to maintain a clean and safe clinical environment. Collaborated with other dental professionals to coordinate comprehensive patient care. Implemented infection control measures aligned with OSHA guidelines to prevent cross-contamination
In the role of an assistant to dentists, responsibilities encompassed a range of clinical and administrative tasks aimed at ensuring patient comfort and safety. This included preparing treatment rooms, sterilizing instruments, and developing dental x-rays, as well as providing chairside support during complex procedures such as root canals and extractions. Dentists also offered educational guidance on oral hygiene and post-treatment care. Meanwhile, patient confidentiality was prioritized in strict adherence to HIPAA regulations.
Beyond clinical duties, the position involved managing dental supplies, scheduling appointments, and maintaining organized patient records through electronic health record systems. Assistants conducted preliminary examinations, recorded vital signs, and fabricated custom trays for treatments like teeth whitening. They collaborated with front desk staff to enhance patient flow and supported patients with special needs or anxiety. Additionally, they monitored vital signs during sedation, established compliance with infection control protocols, and coordinated dental equipment maintenance and repairs, all while providing vital support during dental emergencies
Part Time on Saturdays
Provided excellent customer service in the dental office
Assisted on Preventative and Restorative treatment
Dentrix and Dexis
Sterilization, Infection Control
Impressions for Dentures or Crowns
Assist Clients in a professional, courteous manner with product selection and provide design suggestions.
Establish and cultivate strong client relationships to ensure referral business
Coordinating Customer phone calls and emails
Training
Microsoft Word, Excel and PowerPoint • Sales
Teamwork
Chart updating
Elastics placement
Orthodontic bonding, deboning, arch wire changes
Oral hygiene instruction
Orthodontic emergencies
Patient satisfaction and education
Instrument sterilization
Retainer fabrication( Impressions and Filling Molds)
Dental radiography & safety
Cross-training capabilities
First aid training
Restorative,Oral surgery, Endodontic, Oral Hygiene and Periodontal assistance
Inventory management
Dental staff assistance
Office administration duties
Knowledgeable in software
Complex Problem-solving
Patient care coordination
Pediatric dental care
Insurance billing
HIPAA compliance
OSHA regulations
Radiography safety
Infection control procedures
Customer service
Computer skills
Time management
Critical thinking
Scheduling
Microsoft Office Suite
Professional and mature
Mail handling
Meticulous attention to detail
Multi-line phone systems