Alexis Couture
Mashpee
Summary
Dynamic and dedicated professional with extensive experience in customer service at CVS Pharmacy and Dunkin' Donuts. Proven ability to enhance customer satisfaction through effective teamwork and organization. Skilled in managing inventory and utilizing pharmacy software, while consistently delivering efficient service during peak hours. Committed to fostering positive relationships and ensuring compliance with safety protocols.
Overview
3
3
years of professional experience
Work History
Crew Member
Dunkin' Donuts
04.2024 - 09.2024
- Prepared and served beverages and food items consistently following standard recipes.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Operated point-of-sale system accurately for processing transactions.
- Collaborated with team members to ensure efficient service during peak hours.
Pharmacy Technician
CVS Pharmacy
01.2023 - 08.2023
- Assisted pharmacists in preparing and dispensing medications accurately.
- Managed inventory by restocking shelves and organizing pharmaceutical supplies.
- Maintained patient confidentiality and ensured compliance with safety protocols.
- Utilized pharmacy software to process prescriptions efficiently.
- Assisting patients as needed as well as processing special requests.
Sales Associate
Walgreens
03.2022 - 07.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to ensure optimal presentation of merchandise.
- Processed transactions accurately using point-of-sale systems, ensuring efficient service delivery.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
Sales Associate
7/11 Convenience Store
05.2021 - 10.2021
- Engaged in product training sessions to improve knowledge of promotions and new items available.
- Resolved customer complaints promptly, fostering positive relationships and satisfaction.
- Monitored sales trends and communicated customer feedback to management for strategic planning.
- Implemented visual merchandising strategies to maximize product visibility and appeal on the sales floor.
Education
High School Diploma -
Cape Cod Tech
Harwich, MA05-2019
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Timeline
Crew Member
Dunkin' Donuts
04.2024 - 09.2024
Pharmacy Technician
CVS Pharmacy
01.2023 - 08.2023
Sales Associate
Walgreens
03.2022 - 07.2022
Sales Associate
7/11 Convenience Store
05.2021 - 10.2021
High School Diploma -
Cape Cod Tech