ALICIA HOGAN
Mansfield
Summary
Executive-level Administrative Professional with over 8 years of experience supporting senior leadership in corporate and academic environments. Expertise in managing complex calendars, travel arrangements, and operational expenses. Recognized for discretion and proactive problem-solving abilities, contributing to the success of strategic initiatives. Aiming to transition into a full Executive Assistant role to leverage skills further.
Overview
14
14
years of professional experience
Work History
Administrative Assistant - IT
ADUSA
Quincy
02.2018 - Current
- Provided comprehensive support to four IT VPs in managing calendars, travel logistics, expenses, and confidential communications.
- Coordinated effectively between executive assistants and stakeholders for optimal workflow.
- Handled supply acquisition, budget oversight, invoice management, and meeting preparations.
- Guided new hires through onboarding and mentored them on departmental processes.
IT Co-op Program Coordinator
Ahold-Delhaize Group
Quincy
04.2016 - 09.2017
- Managed logistics and onboarding operations for 40+ co-ops spread across four offices.
- Created and analyzed KPI dashboards with HR support, leading to a 30% increase in retention rates.
- Engaged with HR on mentorship strategies to enhance employee satisfaction.
- Refined onboarding procedures to elevate overall efficiency and effectiveness.
Admissions Counselor
Colby-Sawyer College
New London
10.2011 - 11.2015
- Reviewed over 700 applications annually, enhancing selection process efficiency.
- Managed honors program to promote academic excellence among students.
- Coordinated outreach initiatives and events to engage prospective students and families.
- Counseled families on admissions procedures to clarify expectations and requirements.
Education
HR Management Certificate -
Bryant University
Smithfield, RI01.2018
B.A. - English
Colby-Sawyer College
New London, NH05-2007
Skills
- Calendar & Travel Management
- Meeting Coordination
- Event Planning
- Expense Reporting
- Office Coordination
- Document Management
- Microsoft Office Suite
- Zoom
- Slack
- Concur
- Adobe Acrobat
- DocuSign
- Discretion
- Problem-Solving
- Proactive Support
- Time Management
- Communication
- Stakeholder Engagement
Timeline
Administrative Assistant - IT
ADUSA
02.2018 - Current
IT Co-op Program Coordinator
Ahold-Delhaize Group
04.2016 - 09.2017
Admissions Counselor
Colby-Sawyer College
10.2011 - 11.2015
HR Management Certificate -
Bryant University
B.A. - English
Colby-Sawyer College
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