Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aliette Vaillant

Woburn

Summary

Dynamic and detail-oriented professional with extensive experience as a Practice Medical Receptionist at CHA, excelling in communication and time management. Proven ability to enhance patient satisfaction through efficient appointment scheduling and compassionate care, ensuring seamless operations and high-quality service delivery. Adept at conflict resolution and fostering team collaboration in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Practice Medical Receptionist

CHA
Malden
10.2024 - Current
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
  • Processed patient payments and scanned identification and insurance cards.
  • Answered phones promptly and directed calls appropriately.
  • Scheduled and confirmed patient appointments and consultations.

Customer Service Cashier

La Perle restaurant
Everett
02.2024 - 10.2024
  • Managed high volume of incoming customer calls in a timely and professional

manner

  • Resolved customer complaints and concerns to ensure high levels of satisfaction
  • Processed customer orders accurately and efficiently.
  • Handled billing inquiries and processed payments.

Receptionist

Saint John Hotel
Rome
01.2023 - 11.2023
  • Managed front desk operations, including answering phone calls, scheduling appointments, and greeting visitors.
  • Maintained organized filing system for company records and client information.

.Handled Incoming and outgoing correspondence, Including emails and mail.

• Collaborated with team members to coordinate meetings and events.

Cashier

Unibank
Port Au Prince
07.2021 - 09.2021
  • Managed cash register and processed customer transactions efficiently.
  • Handled cash, credit, and check payments accurately.

Airport Customer Service Agent

Toussaint Louverture International airport
Port Au Prince
12.2017 - 04.2020
  • Verified identification documents such as passports or driver's licenses.
  • Provided guidance to passengers regarding available services within the airport terminal complex.
  • Monitored airport security checkpoints to ensure compliance with safety regulations.
  • Greeted passengers upon arrival and departure, providing ticketing assistance and general information.

Education

Bachelor of Science - Imaging And Radiotherapy Techniques

UNICAMILLUS
Rome , Italy
11-2023

High School Diploma -

La Jachere
Port Au Prince , Haiti
07-2016

Skills

  • Communication
  • Conflict resolution
  • Time management
  • Team collaboration
  • Attention to detail
  • Compassionate care

Timeline

Practice Medical Receptionist

CHA
10.2024 - Current

Customer Service Cashier

La Perle restaurant
02.2024 - 10.2024

Receptionist

Saint John Hotel
01.2023 - 11.2023

Cashier

Unibank
07.2021 - 09.2021

Airport Customer Service Agent

Toussaint Louverture International airport
12.2017 - 04.2020

Bachelor of Science - Imaging And Radiotherapy Techniques

UNICAMILLUS

High School Diploma -

La Jachere
Aliette Vaillant