ALIK MEDINA
Lakeville
Summary
A dedicated individual with strong communication skills. Works well with others and puts time and attention into any project. Eager to leverage my skills in a dynamic role and contribute effectively. Seeking a company to grow a career within.
Merchandising professional with proven track record of enhancing store layout and product presentation to maximize sales. Known for strong collaboration with teams to meet and exceed goals in dynamic environments. Flexible and reliable, skilled in inventory management and customer insights.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Merchandiser
PepsiCo
Taunton, MA
07.2025 - Current
- Collaborated with retail staff to enhance product placement and promotional displays.
- Conducted inventory audits to ensure stock accuracy and minimize discrepancies.
- Coordinated with suppliers to maintain optimal stock levels and manage deliveries efficiently.
- Oversaw visual merchandising efforts, ensuring compliance with brand standards across all locations.
- Maximized shelf space utilization by optimizing product displays, leading to increased product visibility.
Shift Lead
Walgreens
Lakeville, MA
10.2019 - Current
- Supervised daily operations, ensuring compliance with store policies and procedures.
- Trained and mentored team members on customer service best practices and operational efficiency.
- Monitored inventory levels, implementing stock management processes to reduce waste and enhance availability.
- Resolved customer complaints promptly, fostering positive relationships and enhancing overall satisfaction rates.
- Completed store opening and closing procedures and balanced tills.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Customer Returns Processor
IKEA
Stoughton, MA
05.2025 - 09.2025
- Processed customer returns efficiently, ensuring compliance with company policies and procedures.
- Collaborated with cross-functional teams to resolve return inquiries and enhance customer satisfaction.
- Managed inventory levels for returned items, optimizing storage space and workflow efficiency.
- Trained new team members on return processing systems and best practices, fostering a collaborative environment.
Education
Associate in Arts (A.A.) - Math and Science
Bristol Community College
Fall River, MA05.2022
Skills
- Leadership Excellence
- Problem Resolution
- Self-Management & Emotional Intelligence
- Technologically Literate
- Professional Communication
- Coaching Experience & Team Building
- Reporting and Visualization
- Friendly and outgoing
- Reliable and punctual
- Maintaining stock levels
Certification
Pharmacy Tech Trainee License
Languages
English
Portuguese Creole
Timeline
Merchandiser
PepsiCo
07.2025 - Current
Customer Returns Processor
IKEA
05.2025 - 09.2025
Shift Lead
Walgreens
10.2019 - Current
Associate in Arts (A.A.) - Math and Science
Bristol Community College