Alisa Fontaine

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.
• Correctly calculated inventory and ordered appropriate supplies.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
• Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
• Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.

Cashier deployment , customer service, taking care of any customer concerns and complaints, Daily Cash deposits, check cashing , money transfers, cash recycler deposits, and dispensing, cash recycler troubleshooting, money orders , investigating money shortages, overseeing running of front end, training service desk cashiers on money laundering and customer fraud