Alise Bingham
Sturbridge
Summary
Proactive Personal Care Assistant eager to apply aptitude for building client rapport through compassionate care and communication to other areas of work. Dedicated to resolving client challenges by creating foundation of healthy habits to increase independence and comfort. Committed to progressing clients' journeys to optimal treatment outcomes.
Overview
11
11
years of professional experience
2009
2009
years of post-secondary education
Work History
Personal Care Assistant
Stavros Center For Independent Living
Worcester
04.2022 - 07.2025
- Assisted clients with daily living activities and personal hygiene needs.
- Developed individualized care plans based on client requirements and preferences.
- Provided emotional support and companionship to enhance client wellbeing.
- Coordinated transportation for medical appointments and community outings.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
Server
Annie’s country kitchen
Sturbridge
04.2016 - 03.2020
- Provided excellent customer service in fast-paced restaurant environment.
- Took and processed food and drink orders efficiently and accurately.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with team to ensure timely delivery of orders to guests.
- Resolved customer complaints promptly, ensuring a positive dining atmosphere.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
Consultant
Mullins and Arlington landscape
Leicester
02.2014 - 09.2018
- Conducted market research to identify trends and opportunities for clients.
- Developed comprehensive reports outlining strategic recommendations for improvement.
- Managed project timelines and deliverables, ensuring alignment with client expectations.
- Evaluated existing systems and processes against industry best practices to enhance efficiency.
- Organized client meetings to provide project updates.
- Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
Education
North High School
Worcester, MassachusettsSkills
- Medical appointment coordination
- Customer service
- Emotional support
- Problem resolution
- Time management
- Active listening
- Attention to detail
- Conflict resolution
Timeline
Personal Care Assistant
Stavros Center For Independent Living
04.2022 - 07.2025
Server
Annie’s country kitchen
04.2016 - 03.2020
Consultant
Mullins and Arlington landscape
02.2014 - 09.2018
North High School