Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alison Buckley

Chelmsford

Summary

Dedicated recent college graduate who is eager to transition into an entry-level position within the healthcare field to cultivate hands-on experience in caring for patients with mental illness and to expand knowledge of healthcare settings. Passionate about mental health advocacy and committed to leveraging academic background and customer service skills to make a meaningful impact in the lives of individuals struggling with mental health challenges. Seeking an opportunity to gain valuable experience that will serve as a foundation for further education and professional growth, ultimately paving the way for entrance into graduate school.

Overview

9
9
years of professional experience

Work History

Barista

Starbucks
01.2022 - Current
  • Awarded "Partner of the Quarter" on February 12th 2024 and July 25th 2022 by store manager.
  • Maintained clean and organized workspace for optimal productivity and safety.
  • Promoted welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun and positive environment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Certified barista trainer. Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise using positive reinforcement as well as respectful and encouraging coaching.

Crew Member

Wendy's
06.2015 - 01.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at register.

Education

Bachelor of Arts - Psychology

University of Massachusetts - Lowell
Lowell, MA
05.2023

Associate of Arts - Liberal Arts And Sciences

Middlesex Community College - Bedford
Bedford, Lowell, MA
05.2019

Skills

  • Interpersonal/ Communication skills
  • Exceptional customer service
  • Critical thinking
  • Time Management
  • Leadership experience
  • Teamwork
  • Organizational skills
  • MS word
  • Excel

Timeline

Barista

Starbucks
01.2022 - Current

Crew Member

Wendy's
06.2015 - 01.2022

Bachelor of Arts - Psychology

University of Massachusetts - Lowell

Associate of Arts - Liberal Arts And Sciences

Middlesex Community College - Bedford
Alison Buckley