Alison Tucker
Hudson
Summary
Dynamic leader with proven expertise in enhancing sales and customer satisfaction at The Jewelry Exchange. Skilled in data analytics and fostering teamwork, I excel in driving performance and cultivating high-performance cultures. Demonstrated ability to mentor, adapt, and solve problems, ensuring operational excellence and growth.
Overview
6
6
years of professional experience
Work History
Diamond Consultant
The Jewelry Exchange
05.2024 - Current
- Trained junior consultants in best practices related to diamond consultation services, fostering a culture of collaboration and learning within the team.
- Enhanced diamond sales through superior customer engagement and support.
Sales Lead
American Eagle Outfitters, Inc
04.2022 - 03.2024
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
Keyholder
Sally's Beauty Supply
08.2018 - 09.2021
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Education
General Education Development Certificate -
CLINTON MA TEST CENTER
Clinton, MA12.2024
Skills
- Data analytics
- Industry expertise
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Adaptability and flexibility
- Relationship building
- Analytical thinking
Timeline
Diamond Consultant
The Jewelry Exchange
05.2024 - Current
Sales Lead
American Eagle Outfitters, Inc
04.2022 - 03.2024
Keyholder
Sally's Beauty Supply
08.2018 - 09.2021
General Education Development Certificate -
CLINTON MA TEST CENTER
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