Alissa Rose
Fall River
Summary
Dedicated Registered Behavior Technician skilled in applied behavior analysis and data collection. Proven ability to implement treatment plans and foster client engagement, contributing to positive behavioral outcomes.
Overview
10
10
years of professional experience
Work History
Registered Behavior Technician
Behavioral Connections
North Dartmouth, MA
12.2023 - Current
- Implemented individualized care plans to enhance client behavioral development.
- Conducted data collection and analysis to monitor progress towards treatment goals.
- Collaborated with multidisciplinary teams to ensure cohesive support for clients.
- Delivered therapeutic interventions under supervision, promoting skill acquisition in social settings.
Customer Service Representative
The Pillow Collection, Inc.
Fall River, MA
03.2021 - 12.2023
- Resolved customer inquiries through multiple channels, ensuring high satisfaction rates and timely responses.
- Trained new team members on systems and processes, enhancing overall service delivery efficiency.
- Collaborated with cross-functional teams to improve product knowledge, enabling better customer support and recommendations.
- Streamlined order processing procedures, reducing turnaround time for customer requests significantly.
Cook/Cashier
New England Pizza
Fall River, MA
01.2023 - 11.2023
- Prepared high-quality meals in accordance with established recipes and food safety standards.
- Operated kitchen equipment including ovens, grills, and fryers to ensure efficient meal production.
- Collaborated with team members to maintain a clean and organized kitchen environment.
- Assisted in menu planning by providing input based on customer preferences and seasonal ingredients.
Waitress
Applebee's Grill + Bar
Fall River, MA
08.2020 - 04.2021
- Delivered exceptional customer service by promptly taking orders and addressing guest inquiries.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Trained new team members on menu knowledge and service procedures.
Cook/Cashier
Nicks Hotdogs
Fall River, MA
01.2017 - 01.2020
- Trained new staff on cooking techniques, safety protocols, and kitchen procedures to enhance team performance.
- Monitored inventory levels and communicated supply needs to ensure uninterrupted kitchen operations.
- Implemented process improvements that reduced food waste and increased overall kitchen efficiency.
- Led daily shift meetings to coordinate tasks, assign roles, and motivate team members for optimal productivity.
Education
High School Diploma -
BMC Durfee High School
Fall River, MA06-2020
Skills
- Applied behavior analysis
- Social skills development
- Discrete trial training
- Reinforcement procedures
- Natural environment training
- Collaboration with professionals
- Prompting strategies
- Behavior intervention plans
- Error correction techniques
- Augmentative communication devices
- Session preparation
- Relationship building
- Client engagement
- Treatment implementation
- Data collection and analysis
- HIPAA requirements
- Critical thinking
- Behavioral support
- Registered behavior technician (RBT)
- Rapport building
- Decision-making
Timeline
Registered Behavior Technician
Behavioral Connections
12.2023 - Current
Cook/Cashier
New England Pizza
01.2023 - 11.2023
Customer Service Representative
The Pillow Collection, Inc.
03.2021 - 12.2023
Waitress
Applebee's Grill + Bar
08.2020 - 04.2021
Cook/Cashier
Nicks Hotdogs
01.2017 - 01.2020
High School Diploma -
BMC Durfee High School