Aliyah Mesquita
Medford
Summary
Skilled barista with background in high-volume coffee shops. Possess strong knowledge of diverse coffee brewing methods and customer service skills. Known for creating comfortable customer environments and managing team workflow efficiently. Committed to maintaining cleanliness, quality, and customer satisfaction in all work areas.
Experienced Barista specializing in quality drinks and latte art. Committed to highest level of professionalism and customer enjoyment. Takes orders with smile and accurately makes delicious specialty drinks.
Experienced professional skilled in setting up and running job-related equipment to complete quality work. Talents include sorting parts and stocking supplies to support team productivity. Equipped with good problem-solving, organizational, and planning abilities.
Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.
Overview
1
1
year of professional experience
Work History
Barista
Target
Medford
10.2023 - Current
- Barista Trainer
- Customer Service
- Cashiering
- Bartending
- Serving
- Food safety
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Adhered to health department regulations concerning sanitation standards.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Memorized official and off-menu coffee and tea preparations.
- Collected payments and provided accurate change.
- Described menu items to customers and suggested appealing products.
- Ordered and received supplies to restock beverage items.
- Utilized POS system to receive and process customer payments.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Placed orders with suppliers for delivery of products required for daily operations.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Demonstrated techniques on using multiple beverage machines with new team members.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Ground beans for espresso shots according to individual customer specifications.
- Checked brewing equipment for proper functionality.
- Prepared and served hot or cold beverages.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Recommended pastries and sandwiches to pair with customers' beverages.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
Target Team Member
Target
Medford
10.2023 - Current
- Identified needs of customers promptly and efficiently.
- Trained new team members using approved training materials and information.
- Facilitated training sessions for new employees on company policies and procedures.
- Addressed customer needs, responding to specific requests.
- Assisted customers with product selection and ordering process.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Maintained positive working relationship with fellow staff and management.
- Received, processed, and stocked merchandise in accordance with store policies.
- Participated in team meetings to discuss strategies for improvement.
- Implemented strategies to take advantage of new opportunities.
- Operated cash registers to process payments from customers.
- Collaborated with team members to achieve project milestones within set deadlines.
- Collaborated with team members to maximize productivity and efficiency.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Resolved customer issues promptly in a professional manner.
- Looked for ways to go above and beyond job requirements.
- Provided customer service support to ensure satisfaction.
- Assessed company operations for compliance with safety standards.
- Greeted customers upon entering the store with friendly demeanor.
Education
GED -
Medford High School
Medford, MA11-2023
Some College (No Degree) - Psychiatric Nursing
Bunker Hill Community College
Charlestown, MASkills
- Coffee expertise
- Display case merchandising
- Up-selling
- Opening and closing duties
- Espresso machine operation
- Tea expertise
- Latte art
- Conversant in Spanish, Portuguese, and English
- Safe food handling
- Performance improvement
- Beverage preparation
- Workflow management
- Sales expertise
- POS system operation
- Recipe adherence
- Table bussing
- Coffee brewing
- Coffee and tea expertise
- Ingredient restocking
- Cash handling
- Product displays
- Clear communication
- Attention to detail
- Safe food handling practices
- Order taking
- Espresso preparation
- Coffee machinery
- Drink customization
- Excellent memory
- Adaptive and creative
- Professional demeanor
- Cleanliness
- Smoothie making
- Sandwich preparation
- Team leadership
- Food running
- Team collaboration
- Cash register operation
- Calm demeanor
- Retail management
Timeline
Barista
Target
10.2023 - Current
Target Team Member
Target
10.2023 - Current
GED -
Medford High School
Some College (No Degree) - Psychiatric Nursing
Bunker Hill Community College