Alli J. Smith
Gloucester
Summary
Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bank Teller
M&T Bank
Danvers
10.2022 - Current
- Processed customer transactions including deposits, withdrawals, transfers, and loan payments with accuracy.
- Balanced cash drawers daily while maintaining compliance with banking regulations.
- Provided exceptional customer service and built strong client relationships.
- Identified customer needs and recommended appropriate banking products.
Waitress / Hostess
The Beverly Depot
06.2023 - Current
- Delivered high-quality customer service in a fast-paced environment.
- Managed multiple tables while prioritizing guest needs and efficiency.
- Resolved customer concerns professionally to ensure satisfaction.
- Upsold menu items to increase overall sales.
Warehouse Worker
Village Silversmith
05.2022 - 08.2023
- Maintained organized workspaces and accurate packaging records.
- Ensured precise measurements and pricing through attention to detail.
Education
Bachelor of Science - Business Administration: Finance
University of New Hampshire
Durham, NH 08.2021 - 05/2025
Skills
- Cash Handling & Balancing
- Time Management
- Customer Relationship Management
- Microsoft Excel
Certification
- Bloomberg Market Concepts, 03/24
- Excel Fundamentals - Formulas for Finance, 03/24
- Content Marketing, 02/25
Activities And Volunteerism
- Love for Our Elders - UNH club member, 04/23-10/23 Wrote letters to elderly residents in nursing homes.
- Team Smitty Texas Hold'Em Tournament, volunteer, 09/21-Present, Organized and fundraised for annual events supporting families affected by cancer.
Timeline
Waitress / Hostess
The Beverly Depot
06.2023 - Current
Bank Teller
M&T Bank
10.2022 - Current
Warehouse Worker
Village Silversmith
05.2022 - 08.2023
Bachelor of Science - Business Administration: Finance
University of New Hampshire
08.2021 - 05/2025