Executed aseptic techniques in a state-of-the-art cleanroom to ensure medication safety and efficacy.
Executed proper sterilization and gowning procedures to maintain a safe work environment.
Executed multitasking and troubleshooting strategies to optimize workflow in a fast-paced laboratory environment.
Laboratory Technician
Boston Heart Diagnostics
01.2014 - Current
Facilitated cross-departmental collaboration to deliver specialized cardiovascular panel results.
Assisted in retrieving samples from specimen processing. Supported preparation of buffers and reagents. Aided in preparing polyacrylamide gels. Helped stock supplies. Conducted testing of plasma and serum patient samples across multiple instruments and departments.
Facilitated cross-departmental communication to prioritize timely patient result turnaround.
Paid close attention to detail to ensure accurate patient identification and documentation processes were in place.
Manager in Training
Aerie
01.2017 - 01.2018
Cross trained as a manager for Aerie and American Eagle-specializing in overnight shipment intake.
In charge of maintaining the sales floor during open to business hours and ensuring a positive customer shopping experience.
Duties included payroll/scheduling, following merchandising and stock room SOP, coaching staff.
Assistant Store Manager of Customer Operations
Old Navy
01.2018 - 2021
Collaborated with General Manager to develop and sustain comprehensive store business plan.
This included staffing, training, and scheduling to drive profitable store results.
Daily responsibilities also included being a leader on duty during open business hours and coaching the team to drive results through great customer service.
Guided entry-level management in leadership development and operational responsibilities.