ALLISON SHAW
West Boylston
Summary
Proven track record in driving business growth and fostering robust customer relationships at Advantage Fresh, leveraging exceptional interpersonal communication and Microsoft Office proficiency. Excelled in developing strategic solutions and exceeding revenue targets, demonstrating a keen ability to solve problems and enhance customer satisfaction.
Overview
18
18
years of professional experience
Work History
Business Development and Customer Service Manager
Advantage Fresh (formerly) Pryority Food Marketing
06.2013 - 05.2024
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Launched new product lines by conducting extensive competitor analysis and identifying gaps in the existing market offerings.
Executive Assistant to the President
Pryority Food Marketing
03.2006 - 06.2013
- Enhanced executive efficiency by managing and prioritizing the President''s daily schedule, appointments, and travel arrangements.
- Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
- Assisted with the onboarding process for new executive team members, creating a smooth transition for all involved parties.
- Facilitated seamless communication between the President and key stakeholders, ensuring timely responses to emails and phone calls.
Education
Bachelor of Science - Business Administration And Management
Eastern Connecticut State University
Willimantic, CT05.1986
Skills
- Customer Service
- Problem-Solving
- Microsoft Outlook, Word, and Excel
- Customer-focused
- Customer Relations
- Time Management
- Excellent time management skills
- Exceptional interpersonal communication
- Complaint resolution
- Exceptional telephone etiquette
- Deadline-oriented
- Administrative Support
Timeline
Business Development and Customer Service Manager
Advantage Fresh (formerly) Pryority Food Marketing
06.2013 - 05.2024
Executive Assistant to the President
Pryority Food Marketing
03.2006 - 06.2013
Bachelor of Science - Business Administration And Management
Eastern Connecticut State University
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