ALLY SAID AL-BAHRY

Empathetic and detail-oriented individual with a strong commitment to clear, respectful service. Known for emotional resilience, cultural awareness, and a calm, professional tone—ideal for handling guest inquiries and reservations with care. Quick to learn new systems and adapt to fast-paced environments, with a natural ability to communicate across diverse backgrounds. Passionate about creating smooth, dignified guest experiences and contributing to a team that values clarity, hospitality, and human connection.

• IT Support, The People Bank of Zanzibar (PBZ), 07/01/17, 09/30/17, Provide technical support for both hardware and software issues., Installing and configuring computer systems., Diagnose any network issues and solve problems as efficiently as possible., Provided support in monitoring and deployment of IT equipment to bank staff.
• IT technician and system administrator, Zanzibar Bureau of Standards (ZBS), 07/01/16, 09/30/16, Handled network and hardware troubleshooting., Tracked and documented IT equipment issues to facilitate timely resolution., Manage the configuration and operation of client-based computer operating systems., Monitored the system daily and respond immediately to security or usability concerns., Create and verify backups of data.