ALVIN MARVIN BUKENYA
Norwood,MA
Summary
Experienced professional with 5+ years in fast-paced environments, specializing in leadership, customer service, and operations. Proficient in team coordination, shift supervision, cash handling, and customer engagement. Effective communicator and problem-solver committed to service excellence. U.S. Permanent Resident ready to optimize operations for cost reduction and organizational efficiency through independent decision-making and sound judgment for company success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Staff Accountant
Africa Direct Limited
04.2019 - 05.2025
- Led coordination of monthly team tasks and ensured smooth internal operations.
- Managed client relationships, maintained 95% satisfaction rating.
- Trained and supported new staff on systems and company workflows.
- Handled reporting and compliance tasks under strict deadlines.
Finance Intern
Finance Trust Bank
06.2018 - 08.2018
- Assisted customers with banking services and daily cash transactions.
- Supported outreach campaigns to promote financial services and as a result we managed to get over 15 clients opening up new accounts.
- Observed team-based operations in a high-volume setting.
Education
Bachelor of Commerce - Accounting
Makerere University
KAMPALA12.2018
CPA Candidate -
ICPAU
KAMPALA UGANDA Skills
- Shift Management & Scheduling
- Customer Service & Conflict Resolution
- Cash Handling & POS Systems
- Team Leadership & Training
- Time Management & Multitasking
- Inventory Control & Operational Support
- MS Excel
- Word
- PowerPoint
- Tally ERP 9
- QuickBooks (basic)
Websites
Accomplishments
managed to reduce the number of receivables by 25% using proactive approaches.
Additional Information
U.S. Permanent Resident, Immediately
Certification
Certificate of a Bachelors Degree in Commerce
Languages
English
Timeline
Staff Accountant
Africa Direct Limited
04.2019 - 05.2025
Finance Intern
Finance Trust Bank
06.2018 - 08.2018
Bachelor of Commerce - Accounting
Makerere University
CPA Candidate -
ICPAU
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