Alyaisa Suriel
Lawrence
Summary
Dynamic and dedicated professional with extensive experience excelling in customer service and cash register operations. Recognized for enhancing customer satisfaction through exceptional assistance and attention to detail. Proven reliability and strong work ethic contributed to efficient transactions and positive feedback, fostering lasting customer relationships.
Developed valuable skills in fast-paced retail environment, adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Market Basket
11.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Education
High School Diploma -
Lawrence High School
Lawrence, MA06-2022
Associate of Science - Business Administration
Northern Essex Community College
Haverhill, MA04-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Reliability and punctuality
- Cash register operation
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Attention to detail
Certification
- Certified Seal of Biliteracy - 2022
Languages
Spanish
Full Professional
Timeline
Cashier
Market Basket
11.2022 - Current
High School Diploma -
Lawrence High School
Associate of Science - Business Administration
Northern Essex Community College
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