Alyana OCCEUS
Malden
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Gentle Dental
10.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Preschool Teacher
Youbellor Child Academy
12.2022 - 10.2023
- Guided students to develop social, emotional and physical skills
- Educated students in foundational concepts such as shapes, numbers, and letters
- Supported students in developing self-esteem and self-confidence
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students
- Implemented age-appropriate curricula to meet needs of young learners
Medical Receptionist
Urgent Care
04.2018 - 11.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
Dental Assistant
Nowak Family Dental
02.2022 - 11.2022
- Documented patient dental health information, medical history, and vital signs for future reference
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate
- Exposed, developed and mounted dental x-rays
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care
- Assisted in chair-side dental procedures by filling cavities and taking impressions
Education
Diploma -
Somerville High School
Somerville, MA06.2018
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Team collaboration
- Verbal and written communication
- Administrative skills
Languages
Portuguese
Full Professional
Spanish
Professional Working
Timeline
Front Desk Receptionist
Gentle Dental
10.2023 - Current
Preschool Teacher
Youbellor Child Academy
12.2022 - 10.2023
Dental Assistant
Nowak Family Dental
02.2022 - 11.2022
Medical Receptionist
Urgent Care
04.2018 - 11.2022
Diploma -
Somerville High School
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