Alyssa Light
Chicopee
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Shift Leader
Dunkin
07.2018 - Current
- Supervised daily operations, ensuring efficient workflow and high quality service in fast-paced environment.
- Completed cash and credit card transactions accurately using POS system.
- Trained and mentored new team members on Dunkin brand procedures and customer service standards.
- Implemented process improvements that enhanced order accuracy and reduced wait times for customers.
- Tracking inventory levels, coordinating timely restocking to meet customer demand without excess waste.
Education
Taconic High School
Pittsfield, MASkills
- Positive attitude
- Cash handling
- Leadership Skills
- Problem solving Skills
- Strong verbal and written communication
- Multitasking
- Sales and upselling
- Great communication
Timeline
Shift Leader
Dunkin
07.2018 - Current
Taconic High School
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