Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Miller

Fall River,ME

Summary

Dynamic customer service professional with experience at Dunkin' Donuts, excelling in problem-solving and teamwork. Proven ability to enhance customer satisfaction through effective communication and efficient transaction processing. Skilled in cash handling and maintaining a clean workspace, contributing to a safe and organized environment. Adaptable and committed to delivering high-quality service.

Overview

4
4
years of professional experience

Work History

Crew Member

Dunkin' Donuts
04.2025 - Current
  • Assisted in learning core tasks and safety procedures for efficient daily operations.
  • Supported team by efficiently handling routine duties to maintain workflow.
  • Adapted quickly to new systems and tools, enhancing personal effectiveness.
  • Learned and adhered to safety standards to ensure safe work environment.
  • Contributed to maintaining cleanliness and organization of workspace for optimal efficiency.

Customer Service Representative

Complete Labor & Staffing
08.2021 - 03.2023
  • Assisted customers with inquiries and resolved issues efficiently.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained knowledge of products to provide informed recommendations.
  • Collaborated with team members to enhance customer service quality.
  • Answered Telephone calls & took job orders from Customers
  • Filing


Education

High School Diploma -

Durfee High School
Fall River

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Cash handling
  • Cleaning
  • Problem-solving
  • Flexible schedule
  • Interactive communication skills

Timeline

Crew Member

Dunkin' Donuts
04.2025 - Current

Customer Service Representative

Complete Labor & Staffing
08.2021 - 03.2023

High School Diploma -

Durfee High School

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Alyssa Miller