Alyssa Snow
Groveland,MA
Summary
Detail-oriented and proactive administrative professional with over 10 years of experience supporting executives and teams. Known for quickly adapting to new tools and processes, and consistently delivering innovative solutions to improve efficiency. Adept at managing complex tasks, handling confidential matters, and navigating challenges with a solution-focused approach. Strong organizational and communication skills, with a proven ability to prioritize and execute in high-pressure environments. Committed to maintaining a professional office atmosphere while continuously enhancing operations and providing exceptional support.
Overview
8
8
years of professional experience
Work History
Human Resources Assistant
A.W Chesterton
06.2024 - Current
- Created and completed personnel action forms for terminations, title changes and transfers.
- Efficiently delivered personnel information to management for speedy corrective action.
- Provided ongoing administrative support to the HR department by managing schedules, coordinating meetings, preparing documentation, and maintaining organized filing systems.
- Streamlined HR operations by effectively managing personnel records and maintaining confidentiality.
- Served as a reliable point of contact for employee inquiries on various topics.
- Managed employee exit interviews and paperwork.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
Unit Coordinator
AJH Cancer Center
09.2022 - 06.2024
- Facilitated communication between healthcare team members, patients, and families to ensure smooth workflow
- Scheduled appointments, tests, and procedures for patients to optimize efficiency and achieve timely treatment
- Collaborated with physicians and nurses to address patient needs, concerns, and special requests efficiently
- Managed daily operations of the unit by coordinating patient admissions, discharges, and transfers
- Proficient in maintaining accurate medical records, ensuring compliance with regulatory standards and organizational policies
- Strong communication and interpersonal skills, able to effectively interact with patients, families, and healthcare team members to provide high-quality care and support to all stakeholders
Clinical Secretary
AJH Community Clinic
12.2021 - 09.2022
- Responded to patient inquiries in a professional and compassionate manner, ensuring a high level of customer service at all times
- Scheduled patient appointments, and follow-up visits in a timely and organized manner
- Prepared and maintained confidential patient files, ensuring they are HIPAA compliant
- Assisted medical staff with administrative tasks such as billing, faxing, and photocopying documents
- Initiated prior authorizations for imaging and scans
Administrative Assistant
HopeWell Inc.
09.2016 - 08.2019
- Implemented efficient filing systems and document management strategies, resulting in improved accessibility and retrieval of important information
- Assisted with event planning and coordination, including managing logistics, securing vendors, and coordinating attendee registrations
- Provided excellent customer service by answering phones, responding to emails, and assisting visitors
- Assisted with data entry, report generation, and other document preparation as needed
Education
High School Diploma -
Haverhill High School
Haverhill05.2011
Skills
- Detail oriented
- Strong organizational skills
- Effective communication skills
- Proficient with Microsoft Office
- Analytical Thinker with a Focus on Solution-Oriented Outcome
- Customer service oriented
- Multi-line phone proficiency
- Book-keeping with QuickBooks
- Inventory management
- Time-management
- Ability to work independently
- Extensive problem solving skills
- Ability to work well under stress
- Flexibility
- Event coordination
- Team player
Timeline
Human Resources Assistant
A.W Chesterton
06.2024 - Current
Unit Coordinator
AJH Cancer Center
09.2022 - 06.2024
Clinical Secretary
AJH Community Clinic
12.2021 - 09.2022
Administrative Assistant
HopeWell Inc.
09.2016 - 08.2019
High School Diploma -
Haverhill High School
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