Amaal Gadalla
Wareham
Summary
Hospitality professional with strong experience in food and beverage service and customer relations. Enhances guest satisfaction through effective communication and operational efficiency. Skilled in food safety and event setup, delivering exceptional experiences in fast-paced environments while fostering positive team dynamics.
Overview
3
3
Languages
7
7
years of professional experience
Work History
Bakers Beach Consession (fill in)
Brooklyn
Westport Point
07.2026 - Current
- Ensured cleanliness and organization of baking area to facilitate efficient operations.
- Cleaned work areas, utensils, equipment, and surfaces between product batches to uphold food safety standards.
- Followed food safety guidelines while preparing all food items.
- Packaged finished products into boxes or containers for sale in store.
- Supported team efforts by taking on various responsibilities, enhancing overall workflow.
Athlete/Boxer
TMX Boxing Academy
Quincy
06.2019 - Current
- Collaborated with trainer to refine technique and develop essential boxing skills
- Attended weekly strength and conditioning sessions to enhance overall athletic performance.
- Dedicated 210 hours to community service initiatives, positively impacting local youth programs
Server
Olive Garden
Dartmouth
10.2025 - 06.2026
- Managed multiple tables, ensuring timely and attentive service to enhance guest satisfaction.
- Entered orders and processed payments accurately, contributing to smooth operations.
- Resolved guest concerns with professionalism, leading to positive dining experiences.
- Maintained menu knowledge and upheld company service standards.
Salad and Cold prep/ Catering on call
The Westporter
Westport Point
07.2025 - 09.2025
- Prepared fresh salads using high-quality ingredients and seasonal produce.
- Customized salad orders to meet customer preferences and dietary restrictions.
- Maintained cleanliness and organization of salad preparation stations.
- Collaborated with kitchen staff to ensure timely service and product availability.
- Served food and beverages to guests at events, ensuring satisfaction and engagement. and beverages to guests during catered events.
- Arranged dining areas for events, enhancing overall guest experience. and arranged dining areas for events and functions.
Banquet Server
White's of Westport, Bittersweet Farm, Waypoint Event Center, Rachel's Lakeside
01.2024 - 01.2025
- Provided food and beverage service at weddings, corporate events, and private functions, ensuring guest satisfaction.
- Delivered professional guest service in fast-paced, high-volume environments, enhancing overall event experience.
- Maintained cleanliness, organization, and presentation standards throughout events, contributing to a positive atmosphere.
- Assisted in setting up events by arranging tables, chairs, and decorations., breakdown, and room preparation.
- Collaborated with event coordinators to ensure seamless execution of event logistics., kitchen staff, and fellow servers.
Hostess
Texas Roadhouse
Dartmouth
01.2024 - 08.2024
- Created welcoming first impressions for guests to foster a positive dining atmosphere.
- Coordinated seating arrangements and communicated accurate wait times to optimize guest experience.
- Greeted guests and managed waitlists efficiently during busy shifts to enhance guest flow.
Youth Court Volunteer
New Bedford Youth Court
New Bedford
08.2023 - 09.2023
- Advocated for youth facing disciplinary sanctions, ensuring fair treatment and support throughout the process.
- Contributed to youth community criminal justice diversion program by supporting at-risk youth in navigating legal processes.
- Collaborated with team members to align efforts with students and staff in surrounding communities, fostering a unified approach to youth engagement.
Education
Bachelor's Degree - Criminal Justice Studies (Pre-Law), Psychology
University of Massachusetts Dartmouth
North Dartmouth, MA08-2026
Skills
- Food & Beverage Service
- Customer Service
- Customer relations
- Food Safety Awareness
- Event Setup and Breakdown
- Cash Handling
- POS Systems
- Operational Efficiency
- Teamwork
- Multitasking
- Communication
- Active listener
- Telephone etiquette
- Hospitality
Community Service
210, New Bedford Youth Court, St. Mary’s & St. Demianas Sunday School Teacher, St. Mary’s & St. Demianas Cultural Ambassador, St. Mary’s & St. Demianas annual Festival, Coffee for the Community, SCBA Oktoberfest- 2023, ESL Tutor
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Coptic
Native/ Bilingual
Timeline
Bakers Beach Consession (fill in)
Brooklyn
07.2026 - Current
Server
Olive Garden
10.2025 - 06.2026
Salad and Cold prep/ Catering on call
The Westporter
07.2025 - 09.2025
Banquet Server
White's of Westport, Bittersweet Farm, Waypoint Event Center, Rachel's Lakeside
01.2024 - 01.2025
Hostess
Texas Roadhouse
01.2024 - 08.2024
Youth Court Volunteer
New Bedford Youth Court
08.2023 - 09.2023
Athlete/Boxer
TMX Boxing Academy
06.2019 - Current
Bachelor's Degree - Criminal Justice Studies (Pre-Law), Psychology
University of Massachusetts Dartmouth