Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Amal Al Jabri

Amal Al Jabri

Muscat

Summary

Dynamic technology professional with a strong background in designing and implementing scalable solutions. Expertise in cloud architecture, cybersecurity, and system integration drives innovative approaches to complex challenges. Recognized for fostering team collaboration and steering projects toward successful outcomes while remaining adaptable to evolving technologies and project demands. Committed to maintaining high standards and delivering impactful results that align with organizational goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Enterprise Technology Architect

Petroleum Development Oman, PDO
11.2022 - Current
  • Led architecture design for scalable cloud solutions, enhancing system performance and reliability.
  • Designed enterprise architecture frameworks to align IT strategy with business goals.
  • Led cross-functional teams in implementing cloud solutions, enhancing operational efficiency.
  • Collaborated with cross-functional teams to define technology roadmaps aligned with business goals.
  • Evaluated emerging technologies to drive innovation and improve existing systems and processes.
  • Developed architectural standards and best practices to ensure compliance and governance across projects.
  • Develop strategic technology recommendations to stakeholders, influencing decision-making and project direction.
  • Conducted regular audits of technology assets to maintain accurate inventory records and ensure compliance with licensing requirements.
  • Managed vendor engagements to build business opportunities and negotiate favorable contracts for hardware, software, and services procurement without sacrificing quality or reliability.
  • Standardized hardware and software configurations across the organization to reduce costs and simplify maintenance processes.
  • Optimized technology infrastructure by designing and implementing innovative solutions tailored to client needs.
  • Led migration efforts from legacy systems to modern platforms, minimizing disruption while maximizing benefits for users.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed strategic plans to enhance company-wide digital transformation efforts, adopting new technologies and systems seamlessly.
  • Utilized Agile methodologies to streamline processes and improve adaptability in fast-paced environments.

IT Infrastructure Manager

Vodafone Oman
07.2020 - 10.2022
  • Evaluate, design, document, and manage in operation converged, multi platform infrastructure that best fit to availability, security requirements and capacity demands for new and existing IT services
  • Ensure excellent customer experience and maximize Return on Investment (ROI).
  • Build SOW and evaluate Infrastructure providers in the market.
  • Ensure the Cloud build is following the best practices and an enhancement of feature roadmaps.
  • Managing the performance, capacity, resilience, patching/vulnerability activities on infrastructure level.
  • Plan, research, evaluate and recommend new solutions, processes aligned with IT strategy.
  • Supports and drive automation via ( CICD practice ).
  • Plans, and implement monitoring, performance analysis, network management, software and hardware equipment to troubleshoot and isolate problems.
  • Apply Agile methodology within the Cloud project delivery.
  • Develop and execute contingency plans for infrastructure related software/hardware failures including isolated and major outages.
  • Works with infrastructure, application operations, delivery and service management teams to satisfy day to day issues and requests.
  • Managed budget allocations for infrastructure projects, optimizing resource utilization.
  • Developed comprehensive disaster recovery plans, ensuring business continuity during critical events.
  • Optimized resource allocation by closely monitoring project budgets and adjusting as needed to maintain financial goals.

Pre-Sales Engineer

Cisco Systems Inc.
08.2018 - 07.2020
  • Working with Account teams and Partners to qualify new opportunities.
  • Meet with customers technical decision makers and partner with Account teams to define contract technical success metrics, solutions, and models.
  • Define customer business problem in a technical context.
  • Define solution options and articulate the benefits of a Cisco solution.
  • Develop the technical response to RFPs or the technical elements or approach for the proposal, including products, solutions, software, and services.
  • Lead and develop PoC, use resources such as demo labs, presentation and documentation of test results.
  • Lead presentation of Cisco solutions to customer, including white-boarding and presentation of technical material.
  • Actively develop technical, professional and sales skills.
  • Bring new networking technologies to market.
  • Conduct training and technical workshops for Customers, Partners and internal teams.
  • Represent Cisco on community forums and customer facing events.

Virtual System Engineer

Cisco Systems Inc.
01.2016 - 08.2018
  • Work closely in partnership with end customer account teams and Collaboration sales specialists to drive the collaboration business in the region.
  • Act as a trusted advisor for Cisco customers and demonstrate the business value of Cisco solutions and architectures.
  • Provide technical, consultative and architectural sales support.
  • Support the solution sales specialist team, to successfully position and sell Cisco Collaboration solutions and architectures.
  • Support customers and partners in preparing and answering RFIs / RFPs.
  • Develop existing collaboration customers that come from traditional on-prem architectures towards cloud architectures by building individual value propositions including architectural and economic benefits.
  • Support Cisco Channel team with technical presentations and demonstrations for partners.
  • Keep up-to-date on relevant competitive solutions, products and services.
  • Contribute actively to the Technical Pre-Sales community by sharing knowledge and participate in workgroups.

Associate System Engineer

Cisco Systems, Inc.
01.2015 - 01.2016
  • Expand networking knowledge and trained to collaborate with Cisco sales professionals to provide technical solutions for our customers and partners.
  • Gained hands-on education and experience with leading-edge technology.
  • Deal negotiations.
  • Salesforce and other CRM technologies.
  • Troubleshooting.

Technical Consultant

SAP Software Solutions Oman
10.2014 - 01.2015
  • Design Thinking Course.
  • Presentation & Communication Skills Course.
  • Practice and learn ABAP Programming.
  • SAP NetWeaver Application Server & Implementation.
  • DataBase Administration MaxDB.
  • Mobility for Application Architecture. - Mobility Sybase Unwired Platform.
  • Solution Manager Configuration.

IT Support

Halliburton Oman
08.2014 - 10.2014
  • Install and configure computer hardware operating systems and applications monitor and maintain computer systems and networks.
  • Troubleshooting and replace failing parts.
  • Provide support, including procedural documentation and relevant reports follow diagrams and written instructions to repair a fault or set up a system.
  • Support the roll-out of new applications.
  • Set up new users' accounts and profiles and deal with password issues.
  • Deal with IT Support ticketing system ( JIRA , SMAX ).
  • Rapidly establish a good working relationship with customers and other professionals, such as software developers.
  • Test and evaluate new technology.

Education

Bachelor of Science - Software Engineering

University of Technology And Applied Sciences
Muscat, AlKhuwair
01.2014

Skills

  • Project Management
  • Detail Oriented
  • Communication skills
  • Negotiation skills
  • Enterprise architecture design
  • Agile methodologies mastery
  • Vendor relationship management
  • IT infrastructure planning
  • IT governance frameworks
  • Cloud strategy

Certification

  • Cisco Certified Network Professional,
  • Cisco Certified Network Associate
  • SAP Solution Manager 7.1 SP8 Certificate,
  • Sybase Unwired Platform 2.1 Certificate,
  • SAP Technology Associate System Administration,
  • The SD-WAN Mastery Collection,
  • Microsoft Azure Fundamentals
  • Strategic Thinking,
  • AWS Certified Cloud Practitioner
  • Certificate of Attendance: Red Hat OpenShift Administration III: Scaling Kubernetes Deployments in the Enterprise (DO380)
  • Containers, Kubernetes, and Red Hat OpenShift Administration Course number DO285
  • Red Hat OpenStack Administration I: Core Operations for Domain Operators Course number CL110
  • NVIDIA GPU Accelerated Solutions for Data Scientists
  • Project Management Essentials
  • Project Management Professional
  • The Open Group Certified: TOGAF 9.0 Certified.
  • The Open Group Certified: TOGAF 9.0 Foundation.

Timeline

Enterprise Technology Architect

Petroleum Development Oman, PDO
11.2022 - Current

IT Infrastructure Manager

Vodafone Oman
07.2020 - 10.2022

Pre-Sales Engineer

Cisco Systems Inc.
08.2018 - 07.2020

Virtual System Engineer

Cisco Systems Inc.
01.2016 - 08.2018

Associate System Engineer

Cisco Systems, Inc.
01.2015 - 01.2016

Technical Consultant

SAP Software Solutions Oman
10.2014 - 01.2015

IT Support

Halliburton Oman
08.2014 - 10.2014

Bachelor of Science - Software Engineering

University of Technology And Applied Sciences

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Amal Al Jabri