Amanda Agostino
Hull
Summary
Healthcare administration specialist with a proven track record in driving performance improvement and managing complex projects. Recognized for award-winning contributions to operational efficiency and patient care quality. Adept at collaborating with cross-functional teams to implement strategic initiatives aligned with organizational goals. Committed to leveraging expertise in healthcare systems to foster innovation and deliver impactful results.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Employee Education Specialist
VA Boston Healthcare System
01.2023 - Current
- Coordinated and facilitated the comprehensive and timely orientation of over 100 clinical, 150 non-clinical, and 75 research employees including research personnel, physicians, nursing, human resource personnel, administrative staff, and facilities management per fiscal year, ensuring a seamless onboarding experience allowing for patient care to begin as soon as possible
- Ensured that all new employees were correctly instructed on the requirements and expectations of the medical center and all VA directives
- Identified opportunities for process improvement and acted upon them individually and collaboratively across services and campuses
- Collaborated with staff and guest speakers to provide immersive orientation program
- Obtained and organized training procedure manuals, guides, or course materials, such as handouts or visual materials resulting in better comprehension of important VA policies and procedures
- Served as a liaison between human resources, supervisory staff, and new employees
- Completed all documentation as required by medical center administration to ensure new employees were credited with mandated learnings appropriately in accordance with VA mission
- Manage the design, development, implementation and evaluation of online education and training projects, including School At Work, LEAD, and Launch Up courses
- Established strong working relationships with all stakeholders within the medical center
- Served as administrative support for the VISN 1 Strategic Objectives Workgroup
- ICARE Challenge Coin recipient- June 2025 for demonstrating ICARE values
- Part of Employee Recognition Team- reviewing applications, organizing awards ceremonies, and distributing awards.
- Full time, GS 11
Therapeutic Radiologic Technologist (Radiation Therapist)
VA Boston Healthcare System
01.2009 - 12.2022
- Co-Chair, Quality Improvement Committee - Organize and run weekly patient chart rounds and Monthly Quality Improvement meetings, effectively communicating quality improvement strategies, and performance processes for the Radiation Oncology Department
- VA I CARE Award recipient, December 2018; ICARE Challenge Coin recipient- June 2025, received for executing and maintaining the first and only therapy dog program at VA Boston
- Served as Acting Patient Navigator; May-December 2019 while maintaining core duties
- Perform patient setups, maintain electronic medical records in MOSAIQ Treatment system and DHCP (VA wide electronic medical records)
- Perform treatment procedures of multiple sites using Siemens Artiste, Varian TrueBeam and Accuray Cyberknife Machines
- Perform stereotactic treatment utilizing BrainLab system
- Perform simulation procedures of multiple sites using Philips Big Bore CT
- Implemented Patient Identification scanning using Xecan palm scanning program
- Full time, GS 10
Radiation Therapist, Per Diem
Shields Radiation Oncology
06.2007 - 12.2008
- Assisted with developing, collecting data and presenting quality improvement initiatives pertinent to the departmental treatment and simulation activities
- Performed high quality procedures examination according to exam protocol in a timely manner procedures involving the EMR system
- Possesses an in-depth knowledge of all scheduling, treatment, image review, and billing procedures involving the EMR system
- Conducted quality control procedures on assigned equipment
Education
Master of Healthcare Administration -
University of Arkansas Grantham
08-2022
Bachelor of Science - Radiologic Technology
Massachusetts College of Pharmacy and Health Sciences
05-2008
Skills
- Experienced with Microsoft Office and Adobe tools
- Skilled in executing seamless event logistics
- Strong organizational skills and meticulous attention to detail
- Awareness of HIPAA privacy standards
- Professional experience in a health-related field or profession
- Ability to understand and apply applicable rules, regulations, policies and procedures
- Innovative problem-solving skills
- Facilitating learning for varied backgrounds
- Ability to act independently and with good judgment
- Strong interpersonal and team collaboration skills
- Leadership skills training
- Remote education facilitation
Certification
- LEAN Six Sigma Yellow Belt Certified, June 2021
- LEAD Program Graduate, Boston VA, September 2020
- George Washington University Cancer Institute - Oncology patient navigator and survivorship training course, 2019
- VISN 1 Foundational Leadership Academy Graduate, May 2023
- VA ILEAD Supervisor Ready Graduate, June 2024
- American Heart Association Basic Life Support (CPR + AED) Certified
- ARRT ID Number: 443462
- Massachusetts Radiation Control Program RT Number: 15348
Timeline
Employee Education Specialist
VA Boston Healthcare System
01.2023 - Current
Therapeutic Radiologic Technologist (Radiation Therapist)
VA Boston Healthcare System
01.2009 - 12.2022
Radiation Therapist, Per Diem
Shields Radiation Oncology
06.2007 - 12.2008
Bachelor of Science - Radiologic Technology
Massachusetts College of Pharmacy and Health Sciences
Master of Healthcare Administration -
University of Arkansas Grantham