Amanda Aguiar
New Bedford
Summary
Compassionate and detail-oriented professional with over 4 years of experience in care coordination within the behavioral health field. Experienced in client assessments, resource navigation, and coordinating services related to housing, employment, and mental health support. Strong communication and organizational skills with the ability to manage multiple cases while maintaining accurate documentation and delivering client-centered support. Fluent in Portuguese .
Overview
19
19
years of professional experience
Work History
Care Coordinator
Community Counseling of Bristol County
Taunton
05.2022 - Current
- Coordinated client care plans with multidisciplinary teams for optimal service delivery.
- Assisted clients in accessing community resources and support services effectively.
- Monitored client progress and adjusted care plans based on individual needs.
Direct Support Professional
S.M.E.C
South Dartmouth
03.2012 - Current
- Tracked and reported clients' progress based on observations and conversations.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals
- Monitored health and well-being of clients and reported significant health changes.
Marketing
MKTG
Boston
04.2014 - 03.2024
- Managed client marketing strategies and product promotion campaigns.
- Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships.
- Targeted customers for campaigns and identified appropriate marketing channels.
- Reviewed customer preferences and market conditions to provide effective foundation for Diageo product marketing plans.
Banquet Server
Cafe funchal
New Bedford
04.2007 - 12.2012
- Prepared serving and appetizer trays and setting tables in setup for events.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Education
High School Diploma -
New Bedford High School
New Bedford, MA05.2011
Criminal Justice
Bristol Community College
Fall River, MASkills
- Care coordination
- Client Advocacy
- Client Needs Assessment
- Resource Navigation ( housing , employment, community resources)
- Client Needs Assessment
- Case Management
- Market research expertise
- Sales strategy familiarity
- Copywriting abilities
- Portuguese speaking
- CPR certified
Accomplishments
- Rock solid award - awarded to the dependable , consistent employee who can always be counted on to deliver.
Timeline
Care Coordinator
Community Counseling of Bristol County
05.2022 - Current
Marketing
MKTG
04.2014 - 03.2024
Direct Support Professional
S.M.E.C
03.2012 - Current
Banquet Server
Cafe funchal
04.2007 - 12.2012
High School Diploma -
New Bedford High School
Criminal Justice
Bristol Community College