Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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AMANDA ALLEN

Marlborough,MA

Summary

As a Sr. Administrative Assistant at Methods Machine Tools, Inc., I assist the general manager in the operations of the New England office by maintaining sales orders, managing expense reports and travel, and ensuring correct invoicing. I have over 4 years of experience in this role, plus a background in sales and customer service in the automotive and retail industry. I am skilled in Salesforce, Concur, Zoom, Microsoft Office, ServiceNow, Infor and Share Point.

Overview

11
11
years of professional experience

Work History

Senior Administrative Assistant

Methods Machine Tools
06.2022 - Current
  • Assist the general manager in the operations of the New England office of Methods Machine Tools by maintaining sales orders through Salesforce and Infor, manage expense reports and travel through Concur and ensure correct invoicing through ServiceNow.
  • Assisted Coordinated office activities and public events.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Assisted coworkers and staff members with special tasks on daily basis.

Sales and Service Administrator

Methods Machine Tools
06.2021 - 06.2022
  • Performed administrative duties to assist the office manager and the VP of operations.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Strengthened communication skills through regular interactions with others.

Data Entry Temp

Methods Machine Tools
05.2021 - 06.2021
  • Scrubbed data from SyteLine to input into new ERP system.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proven ability to learn quickly and adapt to new situations.

Sales Consultant

Enterprise Car Sales
03.2018 - 01.2020
  • Contact warm leads by phone and through Salesforce to schedule in person meetings.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Assistant Branch Manager

Enterprise Rent-A-Car
05.2016 - 03.2018
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Management Assistant

Enterprise Rent-A-Car
11.2015 - 05.2016
  • Oversaw training and onboarding process for newly hired trainees.
  • Drove sales and customer service while assisting guests with rental services.

Management Trainee

Enterprise Rent-A-Car
11.2014 - 11.2015
  • Handled day-to-day customer or client reservations via telephone and online inquiries

Education

BA - Accounting

Assumption University
Worcester, MA
05-2014

Skills

  • Account Management
  • Customer-Focused Service
  • Event Management
  • Travel Planning
  • Attention to Detail
  • Phone Etiquette
  • Organizing Meetings
  • Team Building
  • Calendars

Personal Information

Willing To Relocate: True

Timeline

Senior Administrative Assistant

Methods Machine Tools
06.2022 - Current

Sales and Service Administrator

Methods Machine Tools
06.2021 - 06.2022

Data Entry Temp

Methods Machine Tools
05.2021 - 06.2021

Sales Consultant

Enterprise Car Sales
03.2018 - 01.2020

Assistant Branch Manager

Enterprise Rent-A-Car
05.2016 - 03.2018

Management Assistant

Enterprise Rent-A-Car
11.2015 - 05.2016

Management Trainee

Enterprise Rent-A-Car
11.2014 - 11.2015

BA - Accounting

Assumption University

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AMANDA ALLEN