Amanda Esquilin
Mendon
Summary
Dedicated and customer-focused professional with a strong background customer service, client relations, and childcare.
I am have a strong background in documentation, customer communication, scheduling, data organization, as well as data verification. I am known for professionalism, reliability, and the ability to deliver excellent service in fast‑paced settings.
I am skilled in both multitasking & communication. Seeking a full-time office-based role to leverage administrative and customer service expertise in a collaborative setting.
Overview
13
13
years of professional experience
Work History
Medical Device Sales & Delivery Representative
M&M Medical Inc.
Mendon, MA
01.2024 - 01.2025
- Coordinated medical supply deliveries for patients transitioning from hospital to home care.
- Verified insurance coverage and managed copay collections.
- Delivered exceptional service and support to patients and their families.
- Maintained accurate delivery and billing records in compliance with healthcare regulations.
Seasonal Delivery Driver
UPS
Franklin, MA
12.2023 - 12.2023
- Delivered high volumes of packages efficiently during peak season.
- Ensured timely and secure deliveries in varying weather and traffic conditions.
- Maintained positive customer interactions and adhered to safety protocols.
- Holiday Season 2023
Professional Nanny
Private Families
Mendon, Upton, Bellingham, MA
01.2012 - 01.2023
- Provided full-time care for children from infancy to school age.
- Managed daily routines including transportation, meals, and household tasks.
- Fostered emotional, social, and physical development.
- Maintained open communication with parents and adapted care to individual family needs.
Education
Bridgewater State University
01.2011
High School Diploma -
Nipmuc Regional High School
05-2009
Skills
- Customer Service & Client Relations
- Medical Equipment Delivery & Logistics
- Insurance Verification & Copay Collection
- Office Administration & Documentation
- Childcare & Family Support
- Time Management & Organization
- Communication & Interpersonal Skills
- Route Planning & Safety Compliance
- Efficient multitasking
- Strong communication skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
Timeline
Medical Device Sales & Delivery Representative
M&M Medical Inc.
01.2024 - 01.2025
Seasonal Delivery Driver
UPS
12.2023 - 12.2023
Professional Nanny
Private Families
01.2012 - 01.2023
Bridgewater State University
High School Diploma -
Nipmuc Regional High School