Amanda Fields
Leominster
Summary
Experienced with a solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
Bath and Body Works
01.2023 - 08.2024
- Greeted customers, stocking merchandise and maintaining the register through completing transactions.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor. Suggesting relevant products tailored specifically for their requirements.
- Helping customers join the store's reward program and participated in store promotions and special events to increase overall sales performance.
Sales Associate
Forever 21
08.2021 - 12.2022
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Organized racks and shelves to maintain store visual appeal, and engaging customers.
- Assisted in inventory management, restocking merchandise as needed and preparing merchandise for sales floor.
- Answered customer questions about sizing, accessories, and engaged with customers by providing exceptional service toward a welcoming store environment.
Education
High School -
Grafton High School
Grafton, MA05.2023
Bachelor of Arts - Criminology
Stonehill College
North Easton, MA05-2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Relationship building
Timeline
Sales Associate
Bath and Body Works
01.2023 - 08.2024
Sales Associate
Forever 21
08.2021 - 12.2022
High School -
Grafton High School
Bachelor of Arts - Criminology
Stonehill College
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