Amber Damon
Carver,MA
Summary
Experienced professional with a strong skill set and a desire for professional growth within a dynamic company. Seeking a position where I can utilize my skills.
Overview
21
21
years of professional experience
Work History
Assistant Manager/ Operations Lead
Party City
04.2006 - Current
- Open/close the store in accordance with company procedures
- Responsible for cash handling procedures including reconciling cash drawers at the beginning and end of each associates shift and preparing daily bank deposits
- Follow-up with employee assignments to ensure accurate completion to meet store and company -wide goals
- Respond to customers needs and assist them with products for events
- Lead seasonal resets and update plan-o-grams and other merchandise directives
- Manage store payroll processing, editing time records for missed punches and bi-weekly pay period approvals
- Receive in daily shipments and stage merchandise for the sales floor to be worked out
- Conducted weekly scans to insure that on hand inventory is correct
- Travel to sister stores during seasonal transitions during store management absence
- Performed Store Manger duties when they were on leave of absence
- Conduct interviews during peak selling seasons and assist store manager with on boarding and training
- Create weekly associate schedules based on business need and availability
- Manage and plan the daily and weekly workload to deliver on store sales goals and customer engagement in Store Mangers absence
Assistant Customer Service Department Head
Stop & Shop Supermarket
06.2012 - 11.2015
- Count registers for accuracy at the end of employees shifts
- Prepare opening and closing paperwork of the front end
- Assist customers with locating product in the store
Assistant Store Manager
Blockbuster Video
01.2004 - 04.2006
- Assist Store Manager in store operations
- Maintain store appearance to current company standards
- Complete store opening and closing paperwork, daily sales reports and all financial tracking
- Handle and resolve all customer issues
Education
BA - Culinary Nutrition
Johnson & Wales University
Providence, RI01.2004
AAS - Culinary Arts
Johnson & Wales University
Providence, RI01.2001
HS Diploma -
South Shore Vocational Technical High School
Hanover, MA01.1999
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Employee scheduling
Timeline
Assistant Customer Service Department Head
Stop & Shop Supermarket
06.2012 - 11.2015
Assistant Manager/ Operations Lead
Party City
04.2006 - Current
Assistant Store Manager
Blockbuster Video
01.2004 - 04.2006
BA - Culinary Nutrition
Johnson & Wales University
AAS - Culinary Arts
Johnson & Wales University
HS Diploma -
South Shore Vocational Technical High School
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