Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Ferreira

Fall River

Summary

Results-driven Individual that excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.

Overview

10
10
years of professional experience

Work History

Enverimental Services Housekeeper 1

Charlton Memorial Hospital
09.2023 - Current
  • Maintained cleanliness and sanitation standards in patient rooms and common areas.
  • Operated cleaning equipment, ensuring optimal performance and safety compliance.
  • Trained new staff on proper cleaning protocols and hospital policies.
  • Collaborated with nursing staff to prioritize cleaning tasks based on patient needs.
  • Conducted regular inspections of facilities to identify maintenance needs or hazards.
  • Implemented effective waste disposal procedures, contributing to infection control efforts.
  • Enhanced patient satisfaction through attention to detail in housekeeping services.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Attendant

West Port Mobile
05.2022 - 09.2023
  • Oversaw daily operations, ensuring compliance with health and safety standards.
  • Trained new staff on operational procedures and best practices.
  • Streamlined service processes to enhance customer satisfaction and efficiency.
  • Managed inventory levels, conducting regular stock checks and audits.

Key Holder

Hot Topic
03.2022 - 05.2023
  • Managed inventory levels, ensuring accurate stock counts and timely reordering of products.
  • Coordinated daily store operations, optimizing workflow to enhance efficiency and customer satisfaction.
  • Implemented promotional displays, driving sales and improving overall store presentation.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Assisted in training and onboarding of new employees, accelerating their acclimatization to store environment.

Sales Associate

TJ Maxx
11.2021 - 02.2022
  • Assisted customers in locating merchandise, enhancing shopping experience and driving sales.
  • Maintained store organization and cleanliness, ensuring optimal product presentation and inventory management.
  • Operated point-of-sale systems efficiently, processing transactions with accuracy and attention to detail.
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.

Crew Member

Dunkin' Donuts
11.2015 - 10.2021
  • Mentored new hires, enhancing team performance and skill development.
  • Streamlined order processing, reducing wait times and increasing service speed.
  • Oversaw inventory management to maintain optimal stock levels and minimize waste.
  • Resolved customer inquiries professionally, enhancing overall guest experience.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Education

High school or equivalent - General

BMC Durfee High School
Fall River, MA
06.2017

Skills

  • Strong work ethic
  • Team player attitude
  • Cleanliness and hygiene
  • Guest relations
  • Initiative and Self-motivation
  • Safety awareness
  • Reliability and punctuality
  • Cleaning procedures
  • Personal protection equipment (PPE)
  • Housekeeping
  • Patience and tact
  • Cash handling experience

Timeline

Enverimental Services Housekeeper 1

Charlton Memorial Hospital
09.2023 - Current

Attendant

West Port Mobile
05.2022 - 09.2023

Key Holder

Hot Topic
03.2022 - 05.2023

Sales Associate

TJ Maxx
11.2021 - 02.2022

Crew Member

Dunkin' Donuts
11.2015 - 10.2021

High school or equivalent - General

BMC Durfee High School

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Amber Ferreira