Amber Kelley
Greenfield
Summary
To build a long term career with a company that offers a positive atmosphere to learn and opportunities for growth.
Overview
16
16
years of professional experience
Work History
Sales Associate
Yankee Candle
South Deerfield
11.2023 - Current
- Engaged customers through product knowledge and personalized recommendations.
- Trained new associates on product features and customer service best practices.
- Processed transactions accurately while maintaining a high level of customer satisfaction.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Owner/Operator
Ginger Cat Sealcoating
Greenfield
03.2017 - 10.2023
- Answering and directing phone calls and emails.
- Sending out invoices.
- Documenting financial information.
- Keeping supplies stocked.
- Delegating tasks to employees.
Supervisor
Staples
Greenfield
06.2010 - 07.2017
- Supervised daily operations ensuring efficient workflow and adherence to company standards.
- Opening and closing store functions.
- Cash office operations.
- POS knowledge.
Education
High School Diploma -
Franklin County Technical School
Turners Falls, MA06-2009
Skills
- CPR & first aid Certified
- Customer service
- Multitasking
- Time management
- Problem-solving skills
Timeline
Sales Associate
Yankee Candle
11.2023 - Current
Owner/Operator
Ginger Cat Sealcoating
03.2017 - 10.2023
Supervisor
Staples
06.2010 - 07.2017
High School Diploma -
Franklin County Technical School