Amber Young
Swansea
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
Work History
Cashier
Blount Clam Shack and Market
05.2024 - 08.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Receptionist
Appliance Repair Xperts
01.2020 - 12.2022
Scheduled and confirmed appointments and meetings.
Dispatched Technicians
Acted as the first point of contact for potential clients.
Provided customer service and resolved or escalated issues to management for resolution
Education
Bachelor of Science - Marine Biology
The University of Tampa
Tampa, FL05.2027
Skills
- Customer Service
- Time management skills
- Conflict Resolution
- Organizational abilities
Timeline
Cashier
Blount Clam Shack and Market
05.2024 - 08.2024
Receptionist
Appliance Repair Xperts
01.2020 - 12.2022
Bachelor of Science - Marine Biology
The University of Tampa
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