AMERIE CRUZ
Saint Francis Hospital
SPRINGFIELD
1
Language
1
Certification
4
years of professional experience
Compassionate healthcare professional skilled in patient-centered care and effective communication. Expertise in scheduling, processing referrals. With a strong understanding of medical terminology and HIPAA regulations. Focused on enhancing patient experiences through collaborative support and adaptability to changing needs. Healthcare professional prepared for role in patient registration. Adapt at managing patient information and ensuring smooth registration process. Reliable team collaborator with strong focus on achieving results and adapting to changing needs. Skilled in data entry and patient interaction, highly valued for strong organizational skills and attention to detail.
Work History
Patient Sitter
4 Months- Delivered compassionate 1:1 observation and support to enhance patient experience.
- Monitored and reported changes to ensure patient safety and well-being.
- Assisted with daily needs and comfort, fostering a calm and respectful environment.
Patient Registrar
7 Months- Maintained compliance with HIPAA, ensuring patient confidentiality.
- Updated patient records accurately
- Working in a fast-paced, quick-moving environment
Hostess
6 Months- Welcomed guests warmly, creating a positive initial impression.
- Managed reservations to maximize seating capacity and minimize wait times.
- Greeted guests promptly and created welcoming first impression at entrance
- Managed waitlist and quoted accurate wait times using reservation system
- Seated parties efficiently to balance dining room flow and table turnover
Crew Member
5 Months- Handled transactions efficiently while adhering to health codes to promote safety.
- Managed cash handling processes to support accurate financial transactions.
- Processed cash transactions at register
Education
High School Diploma
Phlebotomy - Phlebotomy
Obtained Phlebotomy certificate.
- Relevant Coursework: Patient care & Phlebotomy
Associate of Science - Nursing
Skills
Electronic Health Records
Patient communication
Patient monitoring
Assisting with Procedures
Medical Terminology
Crisis Management
Maintaining patient privacy
Patient confidentiality
Care plan assessment
Client monitoring
Room preparation
Patient documentation
Care plan evaluation
Patient observation
Spanish Speaker
Patient Room Setup
Patient Progress Monitoring
Certification
- Phlebotomy Training - April 2024-May 2024
LANGUAGES
Spanish
Timeline
Patient Sitter
Saint Francis Hospital
10.2025 - 02.2026Read More
Patient Registrar
Hartford Healthcare
12.2023 - 07.2024Read More
Hostess
Red Lobster
01.2023 - 07.2023Read More
Crew Member
Dunkin Donuts
01.2022 - 06.2022Read More
Civic Leadership High School
High School Diploma
Read More
Northeast Medical Institute
Phlebotomy from Phlebotomy
Read More
CT State Community College
Associate of Science from Nursing
Read More