Amir Fadelelsaid
Hyde Park,MA
Summary
Outcome-driven, meticulous, and analytical criminal justice graduate recognized for 2 years of broad-based experience across the loss prevention and retail industries. Detail-oriented: Proficient in conducting investigations, gathering evidence, and documenting crime scenes to support legal proceedings. Collaborative: Skilled in building relationships with stakeholders, including law enforcement agencies, attorneys, and community groups, to ensure successful case outcomes. Ethical: Committed to upholding the highest standards of professionalism, confidentiality, and legal compliance while protecting the rights of victims and defendants.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Asset Protection Investigator
Abercrombie & Fitch
06.2023 - Current
- Maintained a detailed knowledge of company products, services, and policies to better understand potential vulnerabilities and devise strategies accordingly.
- Resolved conflicts between employees or customers related to suspected thefts or other fraudulent activities professionally and diplomatically.
- Created an open line of communication between asset protection personnel and store associates, fostering a collaborative approach towards loss prevention efforts.
- Collaborated with law enforcement agencies to assist in criminal investigations and ensure successful prosecution of offenders.
- Minimized loss for the company through timely resolution of cases involving theft, fraud, and policy violations.
- Managed evidence collection processes meticulously, ensuring proper documentation was maintained at all times for legal proceedings or insurance claims purposes.
- Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
- Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
- Audited 2 stores on weekly basis to identify deficiencies and identified potential causes.
Loss Prevention Agent
Old Navy
09.2019 - 06.2023
- Conducted regular surveillance of store to identify and deter potential theft or fraudulent activity
- Collaborated with store management to develop and implement effective loss prevention strategies
- Coordinated with law enforcement agencies to report and investigate any incidents of theft or criminal activity
- Trained and educated store staff on best practices for identifying and preventing theft and fraud
- Maintained accurate documentation of all incidents and investigations to inform future loss prevention efforts.
- Increased employee awareness of theft prevention measures through comprehensive training sessions and workshops.
- Provided exceptional customer service while maintaining vigilance against potential shoplifting activity in high-risk areas within store environment.
Sales Associate
Old Navy
07.2017 - 09.2019
- Assisted customers by providing product information, answering questions and suggesting items based on needs
- Maintained a clean store by restocking shelves, arranging merchandise and ensuring displays were appealing
- Operated the cash register and processed transactions accurately and efficiently
- Participated in team meetings to stay informed about new products and sales strategies and to share feedback
- Provided exceptional customer service by resolving complaints & addressing concerns in a professional manner.
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Manchester, NH06.2023
Associate of Science - Criminal Justice
Bunker Hill Community College
Boston, MA12.2022
Skills
- Discretion in Criminal Justice
- Criminal Justice
- Criminal Law
- Criminology
- Policing
- Criminal Procedure
- Cyber crime Investigation
- Terrorism and Homeland Security
- Criminal Investigations
- American Drug Law
- Principles of Sociology
- Principles of Psychology
- Retail Loss Prevention
- Corporate Training
- Investigations
- Theft Reports
Certification
- Connection and Protect: Networks and Network Security, Google Certificate - Issued, June 2024
- Play It Safe: Manage Security Risks, Google Certificate - Issues, March 2024
- Foundations of Cybersecurity, Google Certificate - Issued, Feb 2024
Timeline
Asset Protection Investigator
Abercrombie & Fitch
06.2023 - Current
Loss Prevention Agent
Old Navy
09.2019 - 06.2023
Sales Associate
Old Navy
07.2017 - 09.2019
Bachelor of Science - Criminal Justice
Southern New Hampshire University
Associate of Science - Criminal Justice
Bunker Hill Community College
- Connection and Protect: Networks and Network Security, Google Certificate - Issued, June 2024
- Play It Safe: Manage Security Risks, Google Certificate - Issues, March 2024
- Foundations of Cybersecurity, Google Certificate - Issued, Feb 2024
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