Amita Mishra

Senior Product Executive | Healthcare Technology & Revenue Cycle Transformation

With 25 years of leadership at the intersection of patient access, engagement, and revenue cycle innovation, I build future-ready solutions that deliver a frictionless, transparent, and equitable healthcare experience. My expertise spans ambulatory, surgical, oncology, rehabilitation, and behavioral health, where I design technologies that strengthen patient trust while driving financial sustainability.

I began my career as a developer, coding healthcare modules for Scheduling, Registration, and Denial Management. Those early years gave me deep technical roots and a hands-on understanding of the workflows that shape patient and provider experiences. Over time, I moved into management and business analysis, defining workflows, testing scenarios, and designing intuitive user screens. A turning point came in 2003, when I led the design of a Scheduling Application built from the ground up, one of the most challenging yet rewarding projects of my career. I wrote detailed concept documents, defined workflows, and partnered closely with development and QA teams long before formal Agile frameworks, creating clarity and structure from scratch. That foundation continues to guide how I lead product strategy today.

I bring deep operational insight and strategic product vision to solutions that deliver on today’s patient access imperatives:

• Digital Front Door: Self-service scheduling, seamless patient communication, and digital intake for a frictionless access experience.
• Financial Accuracy: Revenue integrity through precise data capture and real-time clearance to minimize denials and prevent surprise billing.
• Engagement: AI-powered reminders, two-way messaging, and consumer-grade interactions that foster loyalty and adherence.
• Operational Alignment: Standardized workflows, performance metrics, and best-practice benchmarks across clinical, financial, and IT operations.
• Efficiency: One-call resolution, intelligent automation, and streamlined handoffs that reduce friction and wait times.
• Equity: Expanding access by addressing barriers like digital literacy, transportation, language, and affordability.

I have led initiatives leveraging HL7/FHIR integrations, AI-driven scheduling, prior authorization automation, and intelligent data capture to streamline workflows, accelerate reimbursement, and enhance patient experience. Recognized for cross-functional leadership and stakeholder alignment, I excel at guiding enterprise product launches from concept to commercialization, shaping roadmaps, and ensuring innovation reflects market intelligence, regulatory compliance, and the imperatives of patient-centered access.

• SAFe 4 Product Owner / Product Manager (POPM), 03/19
• Pragmatic Marketing Certified - Level III
• Executive Certificate in Business Analysis, John Cook School of Business, St. Louis, MO
• Advanced Training: Leadership, Agile Methodologies, Project Management