Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amita Mishra

Weston

Summary

Solution Manager with extensive experience in defining product vision and streamlining workflows. Proven expertise in Agile methodologies and cross-functional leadership, resulting in significant improvements in registration and scheduling applications.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Sr. Solution Manager

Altera Digital Health (Remote)
Weston
04.2021 - 08.2025
  • Defined product vision and roadmap for Registration and Scheduling applications based on client needs.
  • Managed project lifecycles from inception to deployment in healthcare environments.
  • Implemented enhancements such as Block Scheduling and Waitlists to optimize workflow efficiency.
  • Conducted market research to identify trends and customer needs in healthcare technology.
  • Facilitated training sessions to increase system adoption and boost client satisfaction.
  • Collaborated with clients and sales teams to prioritize requirements and suggest enhancements.
  • Led user group presentations to strengthen client relationships and build product trust.
  • Aligned cross-functional teams on agile best practices to enhance team effectiveness.

Expert Business Analyst/Solution Manager

Allscripts
Burlington
09.2010 - 04.2021
  • Analyzed business requirements, creating detailed specifications for Registration and Scheduling applications.
  • Defined test scenarios with QA Engineers and Automation Teams, ensuring quality product delivery.
  • Managed weekly burn-down charts as Scrum Master to track project progress.
  • Mentored junior analysts, enhancing team capabilities in requirements gathering and documentation.
  • Analyzed business requirements and translated them into functional specifications.
  • Collaborated with stakeholders to identify process improvement opportunities.

Product Design Manager

Eclipsys
Boston
01.1999 - 08.2010
  • Led Patient Financial Management (PFM) product design, focusing on Scheduling and Registration modules.
  • Managed daily workflow of developers, designers, QA, and support staff across multiple initiatives.
  • Defined workflows, use case scenarios, and technical specifications to guide developers and QA teams.
  • Spearheaded integration of third-party applications for hospital, patient, and insurance data validation.
  • Served as Lead Product Designer in development and rollout of the Enterprise Scheduling Application.

Education

Bachelor of Science - Computer Science & Mathematics

Simmons University
Boston, MA

Skills

  • Product management and strategy
  • Agile and SAFe methodologies
  • Business analysis and requirements gathering
  • Process improvement and root cause analysis
  • Cross-functional team leadership
  • Client engagement and end-user training
  • Quality assurance and testing
  • Key performance metrics and reporting

Certification

  • SAFe 4 Product Owner / Product Manager (POPM), 03/19
  • Pragmatic Marketing Certified - Level III
  • Executive Certificate in Business Analysis, John Cook School of Business, St. Louis, MO
  • Advanced Training: Leadership, Agile Methodologies, Project Management

Timeline

Sr. Solution Manager

Altera Digital Health (Remote)
04.2021 - 08.2025

Expert Business Analyst/Solution Manager

Allscripts
09.2010 - 04.2021

Product Design Manager

Eclipsys
01.1999 - 08.2010

Bachelor of Science - Computer Science & Mathematics

Simmons University
Amita Mishra