Amiya Mendez
Paxton
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
4
4
years of professional experience
Work History
Manager
Northeast Pizza
03.2024 - Current
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained professional, organized, and safe environment for employees and patrons.
- Made the best food possible to satisfy customers.
- Trained employees to their max to give customers the best quality employees and experience.
Dietary Aide
Jewish HealthCare Center
10.2023 - 02.2024
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
Food
Dairy Queen Grill & Chill
03.2021 - 09.2023
- Contributed positively to team morale through effective communication and cooperation with coworkers.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
No Degree - Nursing
Anna Maria College
Paxton, MA05-2028
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Friendly, positive attitude
- Teamwork and collaboration
- Multitasking Abilities
Languages
English
Full Professional
Timeline
Manager
Northeast Pizza
03.2024 - Current
Dietary Aide
Jewish HealthCare Center
10.2023 - 02.2024
Food
Dairy Queen Grill & Chill
03.2021 - 09.2023
No Degree - Nursing
Anna Maria College
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