Amy Callahan
Foxboro
Summary
Compassionate and highly experienced registered nurse with over 15 years in clinical and quality review settings, including endoscopy, emergency medicine, and HEDIS quality auditing. Recognized for strong communication, collaboration, and electronic medical record (EMR) proficiency. Dedicated to improving patient outcomes and fostering team growth through evidence-based practice and interdisciplinary coordination.
Overview
16
16
years of professional experience
Work History
Registered Nurse - Endoscopy Unit
Beth Israel Needham
Needham
07.2022 - Current
- Provide comprehensive nursing care before, during, and after endoscopic procedures.
- Collaborate closely with physicians, anesthesia providers, and support staff to ensure safe, efficient, and patient-centered care.
- Deliver clear patient and family education regarding procedure preparation, recovery, and follow-up.
- Serve as a preceptor and resource nurse, fostering professional development and team communication.
- Utilize multiple EMR platforms to document, coordinate, and communicate patient care seamlessly.
Registered Nurse - Charge Nurse, Emergency Room
Tufts Medical Center
Boston
11.2011 - 07.2022
- Delivered high-quality, evidence-based care to patients in a Level I Trauma Center.
- Managed triage, patient flow, and team assignments while serving as charge nurse.
- Communicated effectively across multidisciplinary teams to optimize patient care and departmental operations.
- Mentored and oriented new nursing staff in clinical practice and EMR documentation.
HEDIS Quality Reviewer
Point 32 Health
Canton
01.2022 - 05.2022
- Performed medical record abstraction for HEDIS quality measures to ensure compliance with NCQA standards.
- Reviewed and validated clinical documentation across provider networks.
- Collaborated with physician offices and data teams to close care gaps and improve performance outcomes.
- Supported continuous quality improvement initiatives by analyzing trends and contributing to audit reports.
HEDIS Quality Reviewer
Tufts Health Plan
Canton
01.2021 - 05.2021
- Performed medical record abstraction for HEDIS quality measures to ensure compliance with NCQA standards.
- Reviewed and validated clinical documentation across provider networks.
- Collaborated with physician offices and data teams to close care gaps and improve performance outcomes.
- Supported continuous quality improvement initiatives by analyzing trends and contributing to audit reports.
Registered Nurse, Emergency Department
Memorial Hospital of Rhode Island
Pawtucket
10.2009 - 11.2011
- Provided individualized patient care within medical-surgical units, emphasizing patient education and safety.
- Documented care accurately and efficiently within EMR systems to support continuity of care.
Education
Bachelor's Degree - Science of Nursing
University of Rhode Island
Kingstown05.2009
Skills
- EMR systems: Epic, eClinicalWorks (ECW), Medhost, Soarian, Meditech
- Communication and collaboration: strong interpersonal and patient education skills, effective interdisciplinary teamwork
- Clinical expertise: endoscopy nursing, emergency, and acute care
- Quality review: HEDIS abstraction, compliance auditing, and performance improvement
- Leadership and training: precepting, mentoring, and process enhancement
Timeline
Registered Nurse - Endoscopy Unit
Beth Israel Needham
07.2022 - Current
HEDIS Quality Reviewer
Point 32 Health
01.2022 - 05.2022
HEDIS Quality Reviewer
Tufts Health Plan
01.2021 - 05.2021
Registered Nurse - Charge Nurse, Emergency Room
Tufts Medical Center
11.2011 - 07.2022
Registered Nurse, Emergency Department
Memorial Hospital of Rhode Island
10.2009 - 11.2011
Bachelor's Degree - Science of Nursing
University of Rhode Island