Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Hobbies and Interests
Timeline
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Amy Montagnino

Gloucester

Summary

Detail-oriented and highly dependable Administrative Professional with 20+ years of experience in federal government and higher education environments. Proven ability to manage office operations, support audits, and maintain secure records. Skilled in office automation, document management, and advanced Excel functions. Known for exceptional multitasking, problem-solving, and interpersonal skills to enhance office productivity and team performance.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Office Automation Assistant

Defense Contract Audit Agency
02.2002 - Current
  • Deliver comprehensive administrative and clerical support to federal audit teams.
  • Manage procurement of office supplies while maintaining budget compliance.
  • Create and update Excel databases to track inventory and project statuses.
  • Maintain secure and accurate filing systems in alignment with federal standards.
  • Automate repetitive tasks (e.g., email templates, filing procedures) to improve efficiency.
  • Support correspondence, scheduling, and mail handling for a high-volume office.

Office Clerk

Salem State University
06.1999 - 08.2000
  • Provided front-line administrative support to faculty and staff in a busy academic office.
  • Managed physical and digital records, maintaining confidentiality and easy access.
  • Composed professional memos and coordinated campus mail and packages.
  • Welcomed students and visitors, offering excellent customer service in a reception role.

Education

Associate of Applied Science - Business Technology

Rochester Institute of Technology
Rochester, NY
05.2000

Skills

  • Office Automation & Workflow Coordination
  • Records & Document Management
  • Advanced Microsoft Excel & Office Suite
  • Federal Records Compliance
  • Inventory Control & Procurement
  • Email & Correspondence Management
  • Audit Support & Data Entry
  • Filing Systems & Archiving
  • Time Management & Prioritization
  • Professional Communication
  • Mail Handling & Distribution
  • Travel Planning & Calendar Coordination
  • Process Improvement & Self-Motivation
  • SharePoint & Spreadsheet Creation
  • Support services
  • Document scanning
  • Administrative support
  • Task prioritization
  • Self motivation
  • Filing and data archiving
  • Calendar management
  • Mail management

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of [Number] staff members.
  • Collaborated with team of [Number] in the development of [Project name].
  • Resolved product issue through consumer testing.

Certification

  • [Area of certification], [Company Name] - [Timeframe]
  • CAP - Certified Administrative Professional
  • [Area of certification] Training - [Timeframe]

Interests

  • Dancing
  • I enjoy helping others and giving back to the community
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Documenting and sharing travel experiences
  • Watching Movies and TV Shows
  • Learning new cooking techniques and expanding my culinary skills
  • I like working with my hands and fixing things
  • I enjoy cooking for friends and family gatherings
  • Kayaking
  • I have a passion for photography and editing photos

Hobbies and Interests

Travel photography, Digital scrapbooking, Arts & crafts

Timeline

Office Automation Assistant

Defense Contract Audit Agency
02.2002 - Current

Office Clerk

Salem State University
06.1999 - 08.2000

Associate of Applied Science - Business Technology

Rochester Institute of Technology
Amy Montagnino