Ana Alicea
Haverhill
Summary
Motivated professional dedicated to empowering individuals through resources and support. Bilingual skills enhance communication and bridge language barriers, facilitating access to essential guidance. Committed to fostering a collaborative team environment and continuously expanding knowledge to drive positive change in communities.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
PCA
Tempus
01.2014 - Current
- Cared for and supported patients with chronic illnesses to promote overall well-being
- Assisted patients with bathing, oral care, and daily hygiene to ensure dignity and personal health
- Take precautions to help patients avoid infections or allergic reactions in their home
- Maintained clean and positive environment to enhance client comfort and satisfaction
- Managed multiple tasks efficiently to ensure timely support for each client. and priorities to deliver top-quality support to each client
Receptionist
Greater Lawrence Family Health Center
01.2004 - 01.2009
- Answering phone calls and scheduling appointments
- Greeting patients and visitors in a friendly and professional manner
- Verified patient insurance and collected co-payments to ensure accurate billing
- Updating patient records and entering new patient information
- Processed payments and maintained financial records for efficient revenue tracking
- Assisted with medical billing and coding to support accurate claims submission
- Maintaining a clean and organized reception area
- Supported various administrative functions to enhance office efficiency.
- Assisting with medical records management and filing
Data entry
IRS
01.2000 - 01.2004
- Examined, processed, and entered taxpayer information into Internal Revenue Service systems to ensure accurate record-keeping.
- Entered and processed data using computer systems according to established guidelines and policies, ensuring compliance with regulatory standards.
- Maintained accuracy rates while entering large volumes of data, contributing to data integrity and reliability.
- Examined, processed and entered information from taxpayer into the Internal Revenue Service computer
Education
High School Diploma -
Lawrence High School
Some College - Medical billing and coding
Salter School
Skills
- Patient care focus
- Patient care
- Administrative Experience
- Fast learnerport
- Microsoft Office
- Bilingual
- Problem solver
- Organized
- Patient care
Timeline
PCA
Tempus
01.2014 - Current
Receptionist
Greater Lawrence Family Health Center
01.2004 - 01.2009
Data entry
IRS
01.2000 - 01.2004
High School Diploma -
Lawrence High School
Some College - Medical billing and coding
Salter School