Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ana Columna Ramirez

Boston

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Aviation Station Admin

HHS Aviation LLC
Boston
04.2025 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our operation.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted team members with requests and answered questions to improve satisfaction.
  • Assisted with time keeping and attendance
  • Badge coordination

Customer Service Representative

Star Market
Chestnut Hill
09.2017 - Current
  • Managed cash register and balanced drawer at end of shifts.
  • Processed customer transactions efficiently at busy retail location.
  • Assisted customers with inquiries and provided product information.
  • Maintained clean and organized checkout area for optimal customer experience.
  • Collaborated with team members to ensure smooth store operations.
  • Processed customer transactions efficiently at the checkout counter.

Badge Coordinator

G2 Secure Staff
Boston
07.2023 - 03.2025
  • Coordinated daily operational schedules for staff to ensure smooth workflow.
  • Assisted in SIDA badge trainings for new team members on company procedures and policies.
  • Facilitated communication between team members to enhance operational efficiency.

Assistant Manager

Star Market
Chestnut Hill
06.2022 - 07.2023
  • Supervised daily operations and ensured compliance with company policies.
  • Trained and mentored staff on customer service best practices.
  • Managed inventory levels and coordinated restocking efforts effectively.
  • Assisted in developing promotional displays to enhance product visibility.
  • Resolved customer inquiries and complaints through effective communication.

Education

Bachelor of Arts - Community Health

Pine Manor College
Chestnut Hill, MA
05-2022

Skills

  • Badge coordination
  • Schedule management
  • Inventory management
  • Customer service
  • Compliance adherence
  • Operational efficiency

Languages

Spanish
Native/ Bilingual

Timeline

Aviation Station Admin

HHS Aviation LLC
04.2025 - Current

Badge Coordinator

G2 Secure Staff
07.2023 - 03.2025

Assistant Manager

Star Market
06.2022 - 07.2023

Customer Service Representative

Star Market
09.2017 - Current

Bachelor of Arts - Community Health

Pine Manor College

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Ana Columna Ramirez