Ana Columna Ramirez
Boston
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Aviation Station Admin
HHS Aviation LLC
Boston
04.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our operation.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted team members with requests and answered questions to improve satisfaction.
- Assisted with time keeping and attendance
- Badge coordination
Customer Service Representative
Star Market
Chestnut Hill
09.2017 - Current
- Managed cash register and balanced drawer at end of shifts.
- Processed customer transactions efficiently at busy retail location.
- Assisted customers with inquiries and provided product information.
- Maintained clean and organized checkout area for optimal customer experience.
- Collaborated with team members to ensure smooth store operations.
- Processed customer transactions efficiently at the checkout counter.
Badge Coordinator
G2 Secure Staff
Boston
07.2023 - 03.2025
- Coordinated daily operational schedules for staff to ensure smooth workflow.
- Assisted in SIDA badge trainings for new team members on company procedures and policies.
- Facilitated communication between team members to enhance operational efficiency.
Assistant Manager
Star Market
Chestnut Hill
06.2022 - 07.2023
- Supervised daily operations and ensured compliance with company policies.
- Trained and mentored staff on customer service best practices.
- Managed inventory levels and coordinated restocking efforts effectively.
- Assisted in developing promotional displays to enhance product visibility.
- Resolved customer inquiries and complaints through effective communication.
Education
Bachelor of Arts - Community Health
Pine Manor College
Chestnut Hill, MA05-2022
Skills
- Badge coordination
- Schedule management
- Inventory management
- Customer service
- Compliance adherence
- Operational efficiency
Languages
Spanish
Native/ Bilingual
Timeline
Aviation Station Admin
HHS Aviation LLC
04.2025 - Current
Badge Coordinator
G2 Secure Staff
07.2023 - 03.2025
Assistant Manager
Star Market
06.2022 - 07.2023
Customer Service Representative
Star Market
09.2017 - Current
Bachelor of Arts - Community Health
Pine Manor College
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