Ana Clara Andrade Reis
Everett
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
8
8
years of professional experience
Work History
Receptionist
Mimados Pet Grooming
10.2024 - Current
- Greets incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirms appointments, communicates with clients, and updates client records.
- Answers phone promptly and directed incoming calls to correct offices.
- Keeps reception area clean and neat to give visitors positive first impression.
- Corresponds with clients through email, telephone, or postal mail.
Construction Assistant
Sun's Construction LLC
01.2024 - 08.2024
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Utilized construction tools and machinery to effectively complete job site projects.
- Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
Cashier
Panera Bread
07.2023 - 12.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Cashier
Prime Roast Beef & Pizza
04.2017 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Peabody Veterans Memorial High School
Peabody, MA01-2018
Skills
- Organization skills
- Site preparation
- Customer assistance
- Time management
- Telephone skills
- Verbal and written communication
- Cash handling
- Customer/Client relations
- Cleaning and sanitizing
- Customer service excellence
- Appointment scheduling
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Mimados Pet Grooming
10.2024 - Current
Construction Assistant
Sun's Construction LLC
01.2024 - 08.2024
Cashier
Panera Bread
07.2023 - 12.2023
Cashier
Prime Roast Beef & Pizza
04.2017 - 04.2022
High School Diploma -
Peabody Veterans Memorial High School
Similar Profiles
Allison RileyAllison Riley
Pet Groomer at Pit Stop Pet GroomingPet Groomer at Pit Stop Pet Grooming
Ying-I(Yuni) ChiuYing-I(Yuni) Chiu
Assistant Pet Groomer at My Pet GroomingAssistant Pet Groomer at My Pet Grooming
JORGE BALCAZARJORGE BALCAZAR
Receptionist / Customer Service at Amazing Pet GroomingReceptionist / Customer Service at Amazing Pet Grooming