Anas REBAH

• Developed B2B cybersecurity business opportunities
• Conducted field prospecting and client acquisition
• Built and managed key accounts
• Established and maintained strategic partnerships
• Negotiated distribution and reseller agreements
• Drove growth across international markets
• Researched and prospected potential investors
• Led initial fundraising discussions and outreach
• Conducted market and competitive analysis
• Designed and executed go-to-market strategies
• Aligned technical and commercial teams
• Pitched cybersecurity solutions to enterprise clients
• Participated in industry events to network and promote company services effectively.

• Acquire B2B clients for cybersecurity software and services.
• Forge strategic alliances and technology partnerships (Channel).
• Identify new market segments and revenue streams.
• Negotiate and close high-value, complex deals.
• Define and execute the overall sales strategy.
• Lead product launch and go-to-market initiatives.
• Monitor competitor activity, and adapt market positioning.
• Drive the adoption rate of new security solutions.

• Prospected major real estate developers
• Ensured customer portfolio retention and growth
• Provided consulting on digital marketing solutions
• Monitored client performance and service delivery
• Trained and supervised Key Account Managers and Junior BDs
• Collaborated on new product and service packaging
• Contributed to commercial strategy development with management
• Managed financial operations and optimized client budgets

• Targeted and secured major real estate developer accounts.
• Drove customer portfolio retention and revenue expansion.
• Consulted clients on advanced digital marketing strategies.
• Oversaw client performance and service quality assurance.
• Mentored and managed Key Account and Junior BD teams.
• Contributed to new product and service definition (Packaging).
• Developed and executed strategic commercial planning.
• Optimized financial operations and client budget allocation.

Uber Customer Service (USA - Canada) :

• Ensured team alignment with operational objectives
• Monitored and tracked daily team activities
• Managed and scheduled staff shifts
• Conducted call quality assessments
• Trained and coached team members
• Evaluated and validated new hires
• Coordinated operations and reporting with Uber
• Led customer service team to enhance support efficiency and satisfaction.
• Resolved complex customer inquiries using CRM software and communication tools.
• Motivated teams by recognizing and rewarding excellence.
• Identified areas for improvement within existing processes regarding customer services operations.
• Maintained up-to-date knowledge about process.
• Assisted with recruiting and hiring perspective candidates.
• Assessed staffing needs based on call volume or other factors impacting workloads.

• Managed sales for subsidiaries in North-East France
• Updated CRM with new client contracts
• Created consultant records and project worksheets
• Assigned projects and coordinated with project managers
• Monitored attendance and leave schedules
• Managed administrative relations with subcontractors
• Reviewed and validated expense reports
• Handled invoicing and payment follow-up
• Reconciled accounts with the Financial Control Department
• Organized training sessions for new staff on sales procedures and systems.
• Assisted in preparing sales reports and forecasts for management review.
• Maintained accurate customer data in databases to support sales initiatives.
• Created invoices and processed payments from customers in accordance with company policies and procedures.